• Patient Registrar - ER Registration (Full Time,…

    Queen's Health System (Honolulu, HI)


    RESPONSIBILITIES

    I. JOB SUMMARY:

    • Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.

    • Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.

    • Provides general information and admission information to customers and healthcare providers as requested.

    II. TYPICAL PHYSICAL DEMANDS:

    • Essential: standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 pounds, 25 pounds of force required to push/pull a patient in a wheelchair on a smooth, level surface infrequently (1-4 times a day) or on occasion (1-4 times an hour), repetitive arm/hand motions, frequent gripping of an object

    • Consistent; typing and data entry

    • Occasional: kneeling, crawling, climbing stairs, reaching above shoulder level.

    • Operates telephone, facsimile, computer, copier, printer, pneumatic tube system, credit card swipe, computer camera, wheelchair, portable computer/stand.

    III. TYPICAL WORKING CONDITIONS:

    • Not substantially subjected to adverse environmental conditions.

    • May be exposed to communicable diseases in patient care area.

    • Work is fast paced and is frequently stressful due to census, patient account types and timeframes.

    • Subjected to noise, smells and/or vibration within the patient care areas

    IV. MINIMUM QUALIFICATIONS

    A. EDUCATION/CERTIFICATION AND LICENSURE:

    • High school diploma or equivalent education required.

    • Ability to perform 7,200 adjusted keystrokes per hour.

    B. EXPERIENCE:

    • Prior experience in a health care facility, physician’s office, insurance or customer service.

    • Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.

    • Experience with computer based healthcare applications, EPIC systems preferred.

    • Knowledge of requirements for federal, state and private insurance payers preferred.

    • Knowledge of medical terminology preferred.

     

    Equal Opportunity Employer/Disability/Vet