• Account Manager - SISCO

    Access Dubuque (Dubuque, IA)


    Account Manager - SISCO

    Cottingham & Butler/ SISCO

    1 Positions

    ID: 4633545008

    Posted On 04/16/2025

     

    Refreshed On 05/17/2025

    Job Overview

    **SISCO,** a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you.

     

    The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately. This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs.

    Essential Functions:

    1. Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies as appropriate.

    2. Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered to relevant parties at least 90+ days prior to client renewal.

    3. Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes, distributing collected information to relevant departments (e.g., Accounting, Admin staff, Stop Loss, Customer Service) and addressing any additional information needs.

    4. Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.

    Specific Skills:

    • Strong verbal and written communication skills.

    • Proficiency in Excel.

    • High responsiveness to client inquiries.

    • Ability to develop and deliver presentations in group settings.

    • Strong interpersonal skills to build trust-based relationships with clients.

    • Excellent problem-solving and cost-analysis abilities.

    • Ability to work effectively with teammates and demonstrate professionalism in language and behavior.

    About SISCO:

    SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

     

    For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

     

    Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (http://www.facebook.com/cottinghambutler)

     

    Primary Contact

     

    12213

     

    Human Resources

     

    ,

     

    563-587-5104

     

    Phone

     

    Phone

     

    Phone

     

    563-587-5922

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Accounting/Auditing

     

    Customer Service

     

    Insurance

     

    Management/Executive

     

    Sales/Service

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Company ID

     

    943

     

    Job REQ #

     

    4633545008

    \# Positions

    1

     

    Start Date

     

    20250416

     

    End Date

     

    20250620

     

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    About the Company

    ABOUT THE COTTINGHAM & BUTLER COMPANIES

    Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.