• Document Processing Supervisor

    The Millennium Group (Frisco, TX)


    Frisco, TX, USA | Hourly | 25.00-28.00 per hour DOE | Full Time

     

    | Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

     

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

    Position Summary

    We are seeking a dedicated and detail-oriented Team Lead to manage a team responsible for imaging, indexing, and client data maintenance. This role involves leadership, process oversight, and hands-on administrative work in a fast-paced environment.

     

    Team Management

     

    + Supervise a team responsible for document imaging and data management

    + Oversee associate training and development

    + Manage timekeeping, payroll, and time-off requests

    + Monitor team productivity and performance; provide coaching and feedback

     

    Document Processing & Scanning

     

    + Open incoming mail using electronic/manual tools

    + Identify and sort contents as processable or non-processable

    + Prepare documents for scanning:

    + Organize pages in correct order

    + Insert administrative sheets as required

    + Distinguish originals from copies

    + Complete batch cover sheets

    + Scan documents into workflow system using desktop scanners:

    + Ensure image clarity and completeness

    + Release scanned documents into workflow

     

    Store scanned documents in batch boxes (organized by date and batch number

    Candidate Requirements

    + High school diploma or equivalent

    + Must pass background check, fingerprinting, and credit check

    + Prior supervisory experience required

    + Proficiency in Microsoft Office:

    + Outlook

    + Word

    + Excel (data entry)

    + Ability to navigate multiple systems using multiple monitors

    + Typing speed of 55+ WPM and proficient with 10-key

    + Strong attention to detail and organizational skills

    + Effective written and verbal communication

    + Able to perform in a deadline-driven, fast-paced environment

     

    Prior experience in data entry or administrative services is a plus