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You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

**Position Purpose:** Designs, analyzes, develops, modifies, installs, tests and maintains systems software and hardware. Assists with vendor evaluations, modifies and/or debugs vendor-supplied utilities and packages, and prepares technical documentation for telecommunications, network, and system software applications.

+ Provides day-to-day technical support (level 2) to all IT teams and end-users for network, server, general IT infrastructure, and security-related issues

+ Defines system and product requirements and generate software / hardware performance and reliability specifications and requirements

+ Participates in the evaluation, design, and integration of all enhancements or new releases of the system

+ Makes recommendations to enhance processes, procedures, and policies relating to systems functioning and performance

+ Coordinates with multiple functional areas and vendors on the planning, upgrading, testing, securing, and servicing of IT solutions

+ Designs and implement architecturally compliant system landscapes

+ Develops, modify, test, implement, document, and maintain systems software and hardware

+ Modifies and/or debug vendor-supplied utilities and packages

+ Troubleshoots and resolve server, operating system, and other infrastructure problems

+ Monitors systems capacity and performance and provide level 2 technical support

+ Continues to learn about servers, operating systems, and related technology

+ Serves as a technical resource for infrastructure initiatives

+ Performs troubleshooting and remediation, ensure successful project implementation, and perform post project end user support

+ Performs other duties as assigned

+ Complies with all policies and standards

**Education/Experience:** A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 – 4 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

+ One or more of the following skills are desired.

+ Knowledge of Cyber Security

+ Experience with Other: PowerShell and Endpoint Engineering

+ Proficiency with all Windows Server versions (2012 to 2022)

+ General understanding of how AD, DNS, IIS work

+ Managing AD computer objects

+ Proficiency with Event Viewer, Perfmon, Diagnosing CPU, Memory, Disk and network bottlenecks

+ VM experience, managing VM's, snapshots and resource allocation

Soft Skills:

+ Seeks to acquire knowledge in area of specialty

+ Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions

+ Ability to work independently

+ Good communication skills

Pay Range: $62,400.00 - $112,400.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act