• Ops Sup Intermed Analyst

    Citigroup (O'Fallon, MO)


    The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

    Responsibilities:

    + Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies

    + Interpret data and results based on the analysis of information and application of professional judgement

    + Apply project management to assist operational projects as assigned

    + Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow

    + Resolve varied and complex issues using professional judgment, discretion, and business expertise

    + Provide informal guidance and training to new and lower level team members, as needed

    + Has the ability to operate with a limited level of direct supervision.

    + Can exercise independence of judgement and autonomy.

    + Acts as SME to senior stakeholders and /or other team members.

    + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    Qualifications:

    + 2-5 years of relevant experience

    + Proficient in Microsoft Office

    + High level knowledge of related to industry standards and practices

    + Ability to work unsupervised and adjust priorities quickly as circumstances dictate

    + Consistently demonstrates clear and concise written and verbal communication skills

    + Self-motivated and detail oriented

    + Proven organization and time management skills

    + Demonstrated problem-solving and decision-making skills

    + Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63,

    Education:

    + Bachelor’s degree/University degree or equivalent experience

     

    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

     

    **Hybrid Schedule: 3 days in office 2 days at home: M-F 7a-3:30p CST

     

    This position does not require Licensing/Registration: Series 7, Series 9, Series 10, Series 63,

     

    Schedule: M-F 7-3:30 pm CST

     

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    Job Family Group:

    Operations - Core

     

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    Job Family:

    Operations Support

     

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    Time Type:

    Full time

     

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    Primary Location:

    1000 TECHNOLOGY DRIVE OFALLON

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    Primary Location Full Time Salary Range:

    $64,620.00 - $90,180.00

     

    In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

     

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    Anticipated Posting Close Date:

    May 30, 2025

     

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    _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

     

    _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

     

    _View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

     

    Citi is an equal opportunity and affirmative action employer.

     

    Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.