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One of our top client's seeking a Client Services Specialist to join their team. As a Client Services Specialist, you will be part of the customer support department, assisting a high-volume client during the launch of a new website. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a customer-centric approach which will align successfully in the organization.

**Job Title:** Client Services Specialist - Remote

**Location:** Irving, TX

**Pay Range:** Competitive

**Shift:** 8:30a - 5:30p

What's the Job?

+ Providing technical support by answering questions, offering solutions, and guiding clients through product features.

+ Resolving issues and complaints by clarifying customer concerns, determining root causes, and implementing appropriate solutions.

+ Building and maintaining client relationships through positive interactions and understanding client needs.

+ Documentation and record-keeping by maintaining detailed records of customer interactions and tracking issues.

+ Following up with clients to ensure issues are resolved and clients are satisfied.

What's Needed?

+ Strong communication skills, both verbal and written.

+ Ability to work in a fast-paced environment and manage multiple tasks.

+ Proficiency in using customer support software and tools.

+ Willingness to learn and stay updated on product knowledge and industry trends.

+ Experience in customer service or support roles is a plus, but not required.

What's in it for me?

+ Opportunity to work in a supportive and collaborative environment.

+ Gain valuable experience in customer service and technical support.

+ Potential for contract extension based on performance.

+ Engage with a diverse range of clients and enhance your professional network.

+ Be part of an exciting project during a significant launch.

Upon completion of waiting period associates are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.