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Summary The position is located in the Executive Office of the President, Office of Administration, Office of the Chief Operations Officer, Mail and Logistics Management Division, Mail and Support Operations Branch. The incumbent will be responsible for supervising internal mail operations within the New Executive Office Building, Eisenhower Executive Office Building, and overseeing staff who support mail operations for the White House Complex and the Executive Office of the President components. Responsibilities As a Supervisory Mail Operations Specialist, GS-0301-11, your typical work assignments may include the following under supervision: Supervises a staff of Logistics Support Specialists, Logistics Assistants, and Mail Assistants responsible and accountable for receipt of all incoming mail from the mail screening facility. Oversees, directs, plans, and coordinates all aspects of internal mail operations for the EOP. Reviews mail and determines appropriate postal class and most expeditious and economical delivery method in accordance with EOP policy and United States Postal Service requirements. Maintains accountability, safeguards and registers all incoming gifts, express carrier parcels, certified, insured, and registered mail. Ensures employees monitor flagged and accountable items in a Parcel Tracking System, and responds to all customers' requests in a timely manner. Reviews and prepares manifests for each mail delivery and pick-up route performed by employees. Requirements Conditions of Employment Qualifications MINIMUM QUALIFICATIONS REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the Office of Personnel Management Qualification Standards. All qualifications must be met by the closing date of this vacancy announcement. TIME-IN-GRADE REQUIREMENTS: Applicants possess one full year (52 weeks) of specialized experience at or equivalent to the next lower grade level or pay band in Federal service or equivalent experience in the private or public sector. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. In order to qualify for the GS-11, Supervisory Mail Operations Specialist, applicants must meet one of the criteria: A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service or equivalent experience in the private or public sector: interpreting and applying federal regulations, principles, practices and procedures governing the supervision and management of mail and logistic operations; sorting, delivering, and registering incoming gifts, express carrier parcels, certified, insured and registered mail; preparing manifests for mail deliveries and pick-ups; and coordinating deliveries to retrieve official items from other government agencies or non-government entities. -OR- B. A Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or a LL.M. degree, if related. Graduate level education must demonstrate the competencies necessary to do the work of the position. -OR- C. A combination of education and experience as listed above. Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. Active Duty Military Members MAY apply under this announcement due to the Veterans Opportunity to Work (VOW) Act. You must submit a certification of expected discharge or release from active duty under honorable conditions along with your application for Federal employment. A certification is a document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date of application. If selected, appointment eligibility requirements must be met prior to the effective date of appointment. Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx). Interagency Career Transition Assistance Programs & Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/index.php/Main\_Page Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements: Person with Disabilities - Schedule A Special Hiring Authorities for Veterans Special Hiring Authorities for Certain Military Spouses Other Special Appointment Authorities If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternative Application.