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HUB International Limited (“HUB”) is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in 750 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

General Purpose

Provides clerical assistance to Account Executives. Training to become Account Executive and manage book of business. Manage low complexity account servicing issues on small/medium size accounts. Handle account data entry and maintenance in Agency Management System.

Core Responsibilities

+ Assists Account Executives with daily client management issues.

+ Performs account maintenance on assigned portfolio of accounts, including, updates to client files, scanning and attachment of plan documents, and various applications.

+ Assists in the resolution of common account issues through internal Underwriting infrastructure and/or matrix partners.

Typical Additional Responsibilities

+ May work on small size projects.

+ May research and resolve low complexity billing, claims and enrollment issues.

Knowledge/Skills & Abilities Required

+ College degree or equivalent work experience.

+ Basic analytical & problem-solving skills.

+ Good verbal and written communications skills that can be developed further.

+ Good interpersonal skills that can be developed further.

+ Proficiency with Microsoft Office Suite

+ Detail-oriented in order to ensure account data integrity.

+ Ability to multi-task.

Core Competencies

+ Inspires shared vision/passion

+ Fosters collaboration

+ Technical/functional expertise

+ Results oriented

Complexity & Scope

+ Manages low complexity accounts, defined as having 1-3 real account numbers, with 1 funding arrangement type and 2-3 product types.

+ Dedicated to one business platform (PROCLAIM, Medicom or Equicor)

+ Supports small market accounts.

+ Interfaces with Sales organization, matrix partners

+ May interface with clients

Freedom to Act

+ Receives guidance from reference materials, coworkers, and supervisor on issues

+ Metrics exists and standards have to be met

+ Refers to reference materials on standard day-to-day issues

+ Work will be audited periodically

**Leadership** - None

The expected pay range for this position is $32.96 an hour to $35.72 an hour and will be impacted by factors such as the successful candidate’s skills, experience, and work location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and commissions for some positions.

Department Sales

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program (https://hubinternational.jobs/e-verify/)

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