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Director of Investigations - Americas

Job ID

219422

Posted

20-May-2025

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Legal

Location(s)

Los Angeles - California - United States of America

About the role:

We’re seeking a seasoned and strategic Director of Investigations to lead and manage our Americas Investigations Team within the Global Trust & Investigations function. The team is responsible for investigating high-risk allegations of serious misconduct including but not limited to fraud, corruption, retaliation, conflicts of interest, discrimination, harassment, and other violations of company policy or law. This senior-level role plays a critical part in maintaining our commitment to a high-integrity culture, ensuring rigorous and fair handling of complex investigations into allegations of serious misconduct across the Americas region. The ideal candidate will have a strong background in leading sensitive, cross-functional investigations, exceptional judgment, and proven leadership in guiding geographically dispersed teams. This position reports directly to the Head of Global Trust & Investigations and partners closely with senior stakeholders including Legal, Compliance, HR, and Global Security.

In your dual role, you will lead a high-performing team of investigators across the Americas, ensuring investigative excellence, driving consistency and fairness in investigative processes and outcomes, and providing operational and strategic oversight of the Americas-based investigators while also independently leading complex, sensitive investigations personally as necessary. With each of these roles, your work will directly support the company’s culture of integrity, accountability, and trust on a global scale.

What You'll Do:

Team Leadership & Oversight

- Lead and mentor a team of investigators across the Americas region, ensuring high-quality and timely investigations and fostering a culture of ethical excellence, accountability, and continuous development.

- Oversee complex internal investigations into allegations of serious misconduct including fraud, corruption, retaliation, harassment, discrimination, conflicts of interest, and other violations of policy or law.

- Oversee case intake, triage, assignment, and closure processes.

- Partner closely with Legal, HR, Compliance, Security, and regional business leaders to coordinate investigative efforts and ensure alignment.

- Review and approve investigation plans, documentation, and final reports, ensuring thorough analysis, sound conclusions, and actionable recommendations.

- Provide strategic guidance on investigative approaches, scope, and risk mitigation.

- Ensure timely, consistent, and thorough investigative processes in alignment with global protocols and regional legal considerations.

- Ensure appropriate case documentation and use of case management systems.

- Act as an escalation point for sensitive or high-profile cases and a strategic adviser to the Global Head of Trust & Investigations on various initiatives and projects and contribute to the strategic direction and continuous improvement of the global investigations program and the monitoring of regional metrics, and provide support for leadership reporting on investigations, outcomes, and risk indicators.

- Support global reporting obligations, case management systems, data analytics, and ensure robust documentation and confidentiality standards.

- Represent the Americas region in global initiatives, working groups, and strategic planning efforts within the Global Trust & Investigations function.

INVESTIGATIONS

- Where necessary and / or as assigned by the Global Head of Trust & Investigations, independently conduct and manage complex, sensitive, and high-profile investigations from end to end.

- Conduct witness and subject interviews, evidence analysis, and draft clear, concise investigation reports.

- Maintain confidentiality and discretion while conducting and managing investigations with a trauma-informed and culturally sensitive approach.

- Collaborate with internal stakeholders such as HR, Legal, Compliance, Audit, and Business Leadership.

STAKEHOLDER ENGAGEMENT

- Serve as a trusted advisor to the Global Head of Trust & Investigations on investigative matters and risk mitigation.

- Maintain an enterprise view of investigative trends and root causes; contribute to risk mitigation strategies and policy enhancements.

- Provide insights and trend analysis to improve policy, training, and prevention strategies.

- Regularly assess trends, identify systemic risks, and contribute to proactive risk mitigation strategies.

- Partner with global peers to drive consistency and best practices in investigations worldwide.

- Build and maintain strong relationships with global and regional partners, supporting broader Trust & Compliance initiatives.

PROCESS IMPROVEMENT & GOVERNANCE

- Support the continuous improvement of investigation frameworks, tools, and technologies.

- Ensure adherence to global investigative protocols and alignment with legal and regulatory standards.

- Mentor team members in ethical decision-making, interview techniques, and investigative rigor.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

- 10+ years of relevant investigative experience in legal, compliance, risk, audit, or law enforcement environments with a strong background in workplace investigations, in particular with a focus on serious misconduct (e.g., harassment, discrimination, fraud, corruption).

- 5+ years of people leadership experience, with a proven track record of building and leading high-performing, geographically dispersed teams.

- Deep knowledge of investigative principles and investigation best practices, compliance standards, and regulatory environments across Americas.

- Exceptional judgment, integrity, and discretion with ability to handle sensitive matters.

- Exceptional interpersonal skills with proven ability to influence, collaborate, and build relationships with cross-functional stakeholders at all levels.

- Excellent analytical, interviewing, writing, and communication skills, with strong report writing capabilities.

- Experience working in complex, matrixed, and / or multinational organizations.

- Professional certifications (e.g., Certified Fraud Examiner (CFE), Professional Certified Investigator (PCI), Workplace Investigations Certificate (AWI or similar), Certification in mediation or conflict resolution) preferred.

- Bachelor’s degree and an advanced degree in law, criminal justice, HR, or a related field, with a Juris Doctorate and active bar license are preferred.

- Experience working in a global corporate environment such as a multinational Fortune 500 or similarly complex organization preferred.

APPLICATION INSTRUCTIONS:

Interested candidates are requested to include in their application a detailed resume and a brief cover letter highlighting relevant experience in conducting and managing investigations (please highlight, in particular, all applicable experience with workplace investigations into allegations of serious employee misconduct).

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Director of Investigations position is $175,000 annually and the maximum salary for the Director of Investigations position is $215,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)