• Customer Service Account Support

    Robert Half Office Team (Chattanooga, TN)


    Description

    Are you a passionate individual with a knack for customer service and an eye for detail? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to join our team as a Customer Service/Account Support Specialist!

     

    This Temporary-to-Hire Opportunity is perfect for someone who is ready to showcase their talents and take their career to the next level.

    Why You’ll Love This Job:

    + You’ll play a pivotal role in ensuring customer satisfaction by reviewing orders, managing transactions, and resolving issues with efficiency and professionalism.

    + You’ll grow your skill set while working with a supportive and collaborative team.

    + You'll make an impact by improving processes and building strong relationships with customers and colleagues.

    What You’ll Be Doing:

    Order Management Excellence

     

    + Carefully review customer orders to verify accuracy and completeness.

    + Ensure products are available and delivery schedules meet customer expectations, setting the stage for a seamless experience.

     

    Transaction Processing

     

    + Accurately input transactions into customers' systems while adhering to established protocols.

    + Investigate and resolve discrepancies to ensure orders are processed smoothly and without delays.

     

    Email Communication Champion

     

    + Manage a shared team mailbox, treating each inquiry with urgency and care.

    + Organize, prioritize, and respond to emails promptly to ensure customer needs are exceeded.

     

    Customer Service Rockstar

     

    + Deliver outstanding customer support by addressing inquiries professionally, courteously, and with a smile (even in written communications!).

    + Collaborate with internal teams, leveraging resources to solve problems and ensure customer delight.

     

    Administrative Superhero

     

    + Perform essential administrative tasks, including data entry, filing, and document management.

    + Lend support to various departments and colleagues as needed to help the entire team succeed.

    What’s In It For You:

    + A clear, path to permanent employment for top performers.

    + Growth opportunities in a thriving industry.

    + The chance to become a crucial part of a company where your contributions are valued.

     

    Don’t miss this opportunity to use your skills, grow as a professional, and make a meaningful impact. Apply now for this Customer Service/Account Support Specialist role and take your career to exciting new heights!

    Requirements

    • High school diploma or equivalent; additional relevant coursework or certifications are a plus.

     

    Candidates who have previously worked in the transportation and/or logistics industries are highly preferred.

     

    • At least one year of experience in customer service, order processing, or administrative support.

    • Strong attention to detail and ability to maintain accuracy in data entry and transaction management.

    • Proficiency in CRM tools and familiarity with order entry systems.

    • Excellent verbal and written communication skills.

    • Ability to handle multiple tasks efficiently and work collaboratively in a team environment.

    • Knowledge of transportation logistics, shipping procedures, and billing processes.

    • Problem-solving skills and ability to adapt to a fast-paced work setting.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .