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Description

Are you a strong communicator who thrives in a fast-paced, people-first environment? Robert Half is seeking a Bilingual Customer Support Specialist to join a dynamic and growing team. This is a fantastic opportunity for someone who’s passionate about helping others and wants to make a real difference in patients’ lives.

Why You’ll Love This Role:

You'll play a key part in ensuring patients have a seamless experience when managing their medications—from answering questions to resolving concerns with empathy and professionalism. You’ll work with a supportive team that values communication, problem-solving, and a strong work ethic.

What You’ll Do:

+ Respond to inbound and outbound customer calls with professionalism and care

+ Guide patients through medication orders, including pricing, insurance coverage, and shipping options

+ Provide timely and accurate information across multiple channels

+ Navigate various systems and tools to locate information quickly and efficiently

+ Collaborate with team members and perform additional administrative tasks as needed

Requirements

What You’ll Do:

+ Respond to inbound and outbound customer calls with professionalism and care

+ Guide patients through medication orders, including pricing, insurance coverage, and shipping options

+ Provide timely and accurate information across multiple channels

+ Navigate various systems and tools to locate information quickly and efficiently

+ Collaborate with team members and perform additional administrative tasks as needed

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .