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Description We are looking for a skilled Patient Service Representative to join our team on a contract basis in Cincinnati, Ohio. In this role, you will play a vital part in ensuring smooth patient registration and financial clearance processes while delivering exceptional service in a healthcare setting. This position requires attention to detail, proficiency with healthcare systems, and a commitment to maintaining accurate records.

Responsibilities:

• Perform pre-registration and financial clearance tasks to prepare for patient services.

• Verify and update patient demographic and insurance information with accuracy.

• Obtain necessary pre-certifications and authorizations as required by healthcare providers.

• Schedule patient appointments and input relevant details into the practice management system.

• Utilize software programs such as Allscripts, Cerner Technologies, and Dentrix Dental Software to manage patient records effectively.

• Handle inbound calls professionally, addressing patient inquiries and concerns.

• Collaborate with other departments to ensure seamless patient care and billing processes.

• Generate reports using tools like Crystal Reports to support operational needs.

• Create charts and graphs to represent data for analysis and decision-making.

• Ensure compliance with healthcare regulations and organizational policies. Requirements • Minimum of 1 year of experience in a similar role within the healthcare industry.

• Proficiency in healthcare software such as Allscripts, Cerner Technologies, and Dentrix Dental Software.

• Strong understanding of CRM systems and their application in patient service.

• Experience with financial clearance processes, including authorizations and benefit functions.

• Demonstrated ability to handle billing functions and maintain accurate records.

• Skilled in generating reports and creating visual representations using Crystal Reports.

• Excellent communication skills, particularly in handling inbound calls.

• High attention to detail and organizational skills to manage multiple tasks efficiently. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .