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Description

ONBOARDING SUPERVISOR

JOB SUMMARY

This position will support Human Resources and Operations in overseeing the orientation and onboarding

of all new hires. The Onboarding Supervisor supervises Onboarding Coordinators and evaluates the

effectiveness of training, coaching of best practices, and maintains all documentation for training

purposes. In addition, the Onboarding Supervisor will supervise the Orientation Trainer in ensuring that all

onboarding courses, floor training, and documentation is completed. The Onboarding Supervisor is

required to spend 65% of their time on the production floor overseeing the training efforts of Onboarding

Coordinators, conducting observations of Coordinators and new hires, and holding one-on-ones with all

new hires in the program. This position is responsible for evaluating new team members using

independent judgment, helping them meet goals related to workplace safety, food safety/quality, and

production requirements. As a member of management, the Onboarding Supervisor is required to achieve

human resources and facility objectives, and must be able to direct, train, assign, and coach new

coordinators and new team members to successfully perform the assigned job duties. The Onboarding

Supervisor develops action plans and oversees retention programs at the plant level and reports to the

Human Resources Manager. The Onboarding Supervisor is responsible for implementing and enforcing

company work rules, GMPs, and policies, including recommending corrective action and discipline for

employees under their supervision and training.

KNOWLEDGE, SKILLS, AND ABILITIES

Accomplishes department objectives by supervising onboarding team and organizing and monitoring

work processes.

Ability to present ideas, concepts, issues, concerns, and questions in a well thought out, positive, and

professional manner to team members and management.

Capacity to resolve conflicts using creative solutions.

Ability to work professionally with people from a wide variety of cultural and socio-economic

backgrounds.

Drive to develop team and others around

Ability to establish and maintain effective working relationships with coworkers and others.

Adept at giving and receiving feedback.

Excellent organizational and time management skills.

Ability to work independently; disciplined, confident and self-starter.

Must be willing to work in a plant/industrial environment.

Must be able to work in hot/cold areas, stand for long periods of time.

Previous training experience preferred.

Must have a great attendance record and be in good standing.

To perform this job successfully, applicant must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

ESSENTIAL JOB DUTIES

Administer, track, and evaluate all New Hire Orientation and Onboarding training in accordance and

compliance with the People Pillar

Supervise new hires during the training period and make recommendations to management and/or

Human Resources regarding training needs, concerns and continued employment.

Coaches Onboarding Coordinators to conduct structured on-the-job training for new and current

employees

Motivates, coaches, corrects, and challenges Onboarding Coordinators, Orientation Trainers and new

hires with a positive approach

Maintains highest level of confidentiality with respect to both information about employees and the

Company.

Ensures proper methods are followed for production and safety, and adapts training and performance

improvement plans according to each employee’s skills and experience and the Company’s retention

goals.

Maintains an engaged and team-oriented Onboarding Team leading by example and acting in the

interests in the Company.

Communicates issues or concerns with Production Supervisors, Superintendents, Shift Manager, and

Plant Management as needed.

Ensures all Onboarding Coordinators are training according to job skills assessments and SOPs and

determines when new Team Members are ready for the next step in their employment.

Answers questions and inquiries that require comprehensive knowledge of departmental procedures,

operations, and human resources programs.

Needs a complete understanding of effective training and educational methods for a production

operation.

Manage the Onboarding Team schedule and assess staffing needs. Provides leadership through goal

setting, delegation, and communication. Assists with decisions including hiring, terminations, and

promotions.

Drives Team Member retention by demonstrating and implementing Company values and policies,

including monitoring and tracking all new hires’ performance and development during their initial 60

days of employment.

Supports new Team Members by maintaining a presence on the production floor, serving as primary

point of contact for them for direction and assignments, and meeting all new Team Members on a

daily basis to assess their skills development.

Attends regular management and human resources meetings.

Creates, maintains, and verifies evaluation criteria for new hires. Regularly evaluate Team Members

based on that criteria for initial SOP certification or SOP re-certification

Record, document, maintain and analyze training progression files to compile reports for management

teams.

May assume other duties as assigned.