"Alerted.org

DCI Supervisor

Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4939056)

Apply



DCI Supervisor

Salary

$56,410.00 - $96,471.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

25-05449

Department

Police

Opening Date

05/21/2025

Closing Date

6/4/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $ 56,410.00 - $71,989.00

Work Day/Hours: 6:00 pm - 6:00 am OR 6:00 am - 6:00 pm

Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!

This position is devoted to providing coordination of data flow, data entry, reporting and processing of warrants, crime and police information as well as providing customer service to the general public. Supervise an assigned shift or section of records management or warrants staff.

Responsible for reviewing source documents to ensure all available information is present; identifying data discrepancies and making corrections; proofing staff work; coding documents; operating the police records management system; training staff; establishing priorities and deadlines; and supervising all data entry and customer service operations.

Supervise support staff, including; conducting performance evaluations; and coordinating trainings.

Duties/Responsibilities

+ Supervises police records management including data entry and customer service; supervises staff including planning, assigning, and evaluating work; trains staff; establishes work schedules and ensures adequate staffing levels; troubleshoots basic software and related issues; reports technology issues to appropriate personnel; and ensures compliance with applicable regulations, policies, and procedures.

+ Supervises the preparation of and/or prepares, maintains, reviews, and/or updates warrant and law enforcement-related reports, records, logs, and other documents; supervises the maintenance and updating of databases; reviews documents, identifies data discrepancies, and makes corrections to ensure informational accuracy; and proofs staff work.

+ Supervise the entry and removal of NCIC hot files (e.g., wanted persons, stolen vehicles, etc.) and performance of DMV and criminal history inquiries.

Minimum Qualifications & Experience

+ Associate’s degree in business or public administration, criminal justice, or directly related field OR equivalent experience.

+ Four years of police records experience.

Additional Preferred Skills

+ Experience directly supervising and directing the daily activities of technicians performing customer service duties.

+ Experience retrieving/updating information from Databases.

+ DCI Module 1, 2 & 3 certifications.

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

How many years of police records experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 4 years of related experience

+ 4 years but less than 8 years of related experience

+ 8 or more years of related experience

05

How many years of experience do you have directly supervising and directing the daily activities of technicians performing customer service duties?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years

+ 3 years but less than 5 years

+ 5 or more years

06

How many years of experience do you have retrieving/updating information from Databases?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years of related experience

+ 2 years but less than 5 years of related experience

+ 5 or more years of related experience

07

This department provides a 24 hour service. Are you willing and able to work 6:00 p.m. – 6:00 a.m.?

+ Yes

+ No

Required Question