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[Building a Stronger Montana] *Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at: https://mtstatejobs.taleo.net/careersection/200/jobsearch.ftl?lang=en* *MISSION STATEMENT:* Empowering all Montanans through work and opportunity. *DLI CORE VALUES:* * Responsiveness * Respect * Integrity * Excellence<> * Cohesiveness It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. Watch this short video to see why people love working for DLI:DLI Employee Testimonials *BENEFITS:* Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great statehere. See our other incredible benefitshere. These are some of our benefits just to name a few: * Work/life balance with hybrid schedules or partial telework may be available within the state of Montana. * 38 paid days off a year including vacation, sick leave and holidays. * Military leave: You’ll get up to 15 days of military leave with full pay. * Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises. * Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click hereto learn more. * Free telehealth and access to free employee medical clinics through our medical plan - clickhereto learn more. * Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Clickhereto learn more. * Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click hereto learn more! * Career progression, training opportunities and room for professional growth. * State employee discounts at various businesses across the state. *This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1, 2025 and July 1, 2026.* *This position may be covered by a Voluntary Employee Beneficiary Association (VEBA) *JOB DUTIES:* The Administrative Assistant 2 position provides high-level administrative support and performs a broad range of administrative and clerical duties to ensure efficient operation of the division. This role supports managers, staff, and external customers through a variety of tasks related to communication, organization, and documentation. Answering phones in our customer service call center and providing exceptional customer service, addressing inquiries, resolving issues, and providing technical support. As an Administrative Assistant 2, you will: * Answer incoming calls promptly and professionally. * Provide excellent customer service to citizens and stakeholders. * Perform data entry, records management, and document tracking. * Maintain digital filing systems. * Support procurement, inventory, and supply ordering. * Handle confidential information with integrity and discretion. * Support other staff and departments as needed. *KNOWLEDGE, SKILLS AND ABILITIES:* If you are the right person for this opportunity, you will have the following knowledge, skills or abilities: * Excellent communication skills, problem solving abilities, and a customer focused attitude. * Courteous and helpful attitude toward the public and coworkers. * Ability to prioritize tasks effectively. * Manage multiple responsibilities with efficiency and minimal supervision. * Resourceful and willing to learn new systems or methods. * Willing to support others and contribute to group goals. *MINIMUM QUALIFICATIONS* Candidates with a strong mix of the attributes listed in the above Knowledge, Skills and Abilities (KSAs) are desired. Candidates may demonstrate competency in the KSAs through experience, formal education (including certificates, credentials, or degree-based programs), or a combination of both. Any combination of equivalent experience and education to successfully perform the essential functions of the position will be considered. *Experience and Education:*One year of directly qualifying experience with proficiency in Microsoft Office Word, Excel, Outlook, and data entry systems. Ability to manage multiple tasks and meet deadlines in a fast-paced environment and a high school diploma or GED. *HOW TO APPLY FOR THIS OPPORTUNITY:* A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. *Tip:*When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents. *Required application materials:* * *Cover Letter*- In your cover letter, describe how your education, knowledge, and skills have prepared you for this position. * *Resume*- include all work experience you have held that would help you qualify for this position, including duties, dates of employment. Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application. All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents. If you need an accommodation with the application process, please contact the HR office. **Title:** *Administrative Assistant 2* **Location:** *Helena* **Requisition ID:** *25141157*