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Job Title: Human Resources Generalist

Job Description

The HR Generalist will support key Human Resources functions with a strong focus on employee relations, compliance, performance management, and daily HR operations.

Responsibilities

+ Serve as the first point of contact for employee concerns and workplace conduct issues.

+ Support HR Director in conducting internal investigations and document findings with appropriate follow-up.

+ Ensure consistent and fair application of company policies and procedures.

+ Support policy updates and training in alignment with current labor laws and organizational standards.

+ Ensure the organization has all compliance and labor law displayed on-site and accessible online for all remote agents.

+ Assist managers with performance reviews, improvement plans, and ongoing coaching.

+ Track and respond to issues related to attendance, productivity, and policy adherence.

+ Partner with leadership to foster high-performing, accountable teams.

+ Maintain accurate employee data in the HRIS and Google Drive and update records regularly.

+ Generate reports and track trends in attendance, turnover, and employee relations.

+ Manage and audit I9 documentation and keep all employee files up to date.

+ Coordinate and track employee leave requests, including FMLA and medical accommodations.

+ Facilitate annual Benefit Enrollment Process.

+ Provide guidance to employees on available benefits and time off policies.

+ Ensure proper tracking of unpaid leave and coordinate with payroll accordingly.

Essential Skills

+ 3–5 years of progressive HR generalist experience.

+ Strong knowledge of employment laws including FMLA, ADA, FLSA, and state-specific regulations.

+ Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

+ Excellent communication, documentation, and interpersonal skills.

+ Experience in healthcare, insurance, or high-volume call center environments preferred.

Additional Skills & Qualifications

+ Sound judgment and professional discretion.

+ Ability to manage conflict and lead with empathy.

+ Strong organizational and time management skills.

+ Effective problem-solving in a dynamic, high-volume environment.

+ Consistent, visible presence onsite with a collaborative approach.

Work Environment

This is an onsite role for a proactive, hands-on HR professional who thrives in a fast-paced, people-first environment and is confident navigating complex and sensitive workplace matters. The schedule is Monday–Friday with weekends as needed during our Enrollment Periods, including nights and weekends. Travel requirements are less than 5%, with occasional offsite meetings or training.

Pay and Benefits

The pay range for this position is $65000.00 - $85000.00/yr.

Benefits: Full benefits package + 2 weeks PTO + 1 week sick leave

Workplace Type

This is a fully onsite position in Tampa,FL.

Application Deadline

This position is anticipated to close on May 30, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.