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Job Title: Logistics Customer Coordinator

Job Description

As a Logistics Customer Coordinator, you will oversee shipment processes, ensuring accurate file handling, customer data management, and compliance. You will monitor inbound and outbound shipments, verifying receipt, processing, and timely delivery. Additionally, you will coordinate shipping and receiving operations, including scheduling, tracking, and resolving logistics issues, while proactively communicating with customers to provide updates and address any concerns or escalations. You will promote digital solutions to enhance customer experience and streamline operations, supporting or leading customer implementations in collaboration with operations and shared service centers. Your role will involve developing and maintaining customer relationships to drive retention and growth, as well as maximizing profitability through fast quotation execution, upselling, and GP analysis.

Responsibilities

+ Oversee shipment processes to ensure accurate file handling and compliance.

+ Monitor inbound and outbound shipments for timely receipt, processing, and delivery.

+ Coordinate shipping and receiving operations, including scheduling and tracking.

+ Resolve logistics issues efficiently and communicate updates to customers.

+ Promote digital solutions to improve customer experience and streamline operations.

+ Support or lead customer implementations, collaborating with operations.

+ Develop and maintain customer relationships to drive retention and growth.

+ Maximize profitability through upselling, fast quotation execution, and GP analysis.

Essential Skills

+ 1 year of experience in Logistics or Freight Forwarding.

+ Knowledge of freight forwarding regulations and processes.

+ Strong commercial mindset and problem-solving skills.

+ Effective communication and collaboration abilities.

+ Ability to adapt to change and focus on customer solutions.

+ Advanced English proficiency.

Additional Skills & Qualifications

+ Experience in logistics support and customer coordination.

+ Familiarity with shipping and receiving operations.

Why Work Here?

Enjoy mostly paid medical, vision, and dental benefits for full-time employees, along with retirement plans, PTO, and wellness programs that ensure stability. Take advantage of opportunities for advancement, professional development, and tuition assistance. Join a team-driven, supportive work environment that values employee recognition.

Work Environment

You will be working in a freight forwarding warehouse setting.

Job Type & Location

This is a Contract position based out of Brisbane, California.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Brisbane,CA.

Application Deadline

This position is anticipated to close on Jun 3, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.