• Senior Complaint Investigator, Post Market…

    Actalent (Miramar, FL)


    Description

    - Manage and oversee product quality complaints

     

    - Lead PMC team, schedule workflow, and approve technical complaint cases

     

    - Ensure compliance with regulatory requirements (FDA, Health Canada)

     

    - Track and report complaint data to management and regulatory agencies

     

    - Compile Annual Product Reviews (APRs)

     

    - Collaborate with team members and regulatory agencies

     

    - Uphold company values and ensure compliance with quality standards

     

    Skills

     

    Compliance, Quality Analysis, Capa, Deviations, fishbone, Root cause analysis

     

    Top Skills Details

     

    Compliance,Quality Analysis

     

    Additional Skills & Qualifications

     

    - High School Diploma required; Bachelor's Degree preferred

     

    - Minimum 5 years experience in Post Market Compliance or Quality Assurance

     

    - Strong experience in managing customer complaint processes

     

    - Knowledge of GCPs, GMPs, GLPs, and post-market safety compliance

     

    - Proficiency in investigation processes and root cause analysis

     

    - Excellent communication and organizational skills

     

    - Ability to work independently and manage multiple tasks

    Experience Level

    Intermediate Level

    Pay and Benefits

    The pay range for this position is $25.00 - $33.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Miramar,FL.

     

    Application Deadline

     

    This position is anticipated to close on Jun 4, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.