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Job Title: Coordinator for OrthopedicsJob Description

We are seeking a dedicated Coordinator for Orthopedics to join our team. This role involves managing patient interactions, scheduling appointments, and ensuring the smooth operation of orthopedic services. The ideal candidate will be a proactive individual with excellent communication skills and a strong understanding of medical terminology.

Responsibilities

+ Answer patient phone calls and online inquiries.

+ Schedule patient appointments efficiently.

+ Collect payment on accounts and ensure accurate billing.

+ Enter orders for MRI and DME authorizations.

+ Review triage buckets for patient concerns.

+ Contact patients as needed to address their questions.

+ Maintain accurate and updated patient records.

+ Prepare charts prior to patient visits to ensure readiness.

+ Triage phone calls for physicians and patients.

+ Update electronic medical records using Athena.

Essential Skills

+ Strong customer service skills.

+ Proficiency in medical terminology.

+ Experience in appointment scheduling.

+ High school diploma or GED.

Additional Skills & Qualifications

+ Knowledge of insurance verification is a plus.

+ Familiarity with Athena electronic medical record system.

+ Understanding of insurance processes and procedures.

Work Environment

The work schedule is Monday through Friday with rotating Saturdays, likely once a month or less. Office hours are from 7:30 AM to 5:00 PM with staggered start times between 7:30 AM and 8:30 AM for full shifts. The primary location is 741 N Plainfield Avenue, with potential floating to 1500 Pleasant Valley Way as needed. The office team consists of 2-3 Patient Service Representatives supporting 2 providers, offering a moderate and manageable patient flow. This role may occasionally assist Medical Assistants with rooming patients but does not involve back-office functions. The work environment is supportive, with a culture of internal promotion and collaboration among staff.

Pay and Benefits

The pay range for this position is $16.50 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Orange,NJ.

Application Deadline

This position is anticipated to close on May 27, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.