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Manager, Employee Learning Strategies

Human Resources

Job Description:

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.



SUMMARY:

+ Supports the Director of Employee Learning and eLearning Solutions Manager in implementing NJ TRANSIT’s learning strategy. Manages the implementation of learning programs, ensuring they are designed with a strong foundation in instructional design and aligned with adult learning principles.

+ Manages and supports the project operations of Employee Learning Strategies unit using educational development tools, project management technology & software.

+ Collaborates with colleagues and operational partners to develop and deliver effective digital, eLearning and instructor led training programs that meet the evolving needs of employees and leadership.

ROLES & RESPONSIBILITIES :

Talent Development & Strategy Implementation :

+ Manages the operational execution of corporate talent development strategies, focusing on educational best practices and digital learning solutions to meet NJ TRANSIT’s goals.

+ Evaluates program outcomes, analyzes data, and tracks learning trends to continually improve learning programs.

+ Partners with the Director to align talent development with NJ TRANSIT’s corporate business priorities, bridging capability gaps and addressing employee needs through formal and informal development programs.

Program Management :

+ Manages the design, implementation, and evaluation of corporate eLearning programs through NJ TRANSIT’s LMS (Docebo), ensuring alignment with the organization’s learning goals.

+ Works with key internal stakeholders to create and expand custom eLearning programs that address corporate learning and development needs.

+ Administers eLearning programs to support the growth and development of the employee population, focusing on compliance, skill enrichment, and leadership development.

LMS Operations & System Management :

+ Manages the operational aspects of NJ TRANSIT’s LMS (Docebo), ensuring a high-quality user experience and supporting system-wide training initiatives.

+ Provides system training and support to business partners, ensuring effective use of the LMS and advising on best practices for system design and functionality.

+ Supports the integration and consolidation of learning programs into a unified platform, advising on and supporting new system configurations to enhance user experience and streamline training processes.

Instructions Design & Learning Management Devlopment :

+ Collaborates with the eLearning Solutions Manager and Director to develop and customize instructional materials using tools like Articulate 360.

+ Designs learning content tailored to various employee levels, from individual contributors to senior leadership.

+ Ensures all learning materials align with NJ TRANSIT’s corporate strategy and organizational objectives.

EDUCATION, EXPERIENCE & QUALIFICATIONS :

+ Bachelor’s Degree in K-12 or Adult Education, Educational Leadership, Organizational Development, Educational Technology, or a related field (Master’s degree preferred). Corresponding certification or state license is a plus.

+ At least 7 years of experience with any fully functional LMS system required OR at least 2 years of Super Administrator/Administrator experience in Docebo.

+ At least 5 years of professional experience in the design, implementation, and evaluation of learning programs, with a strong foundation in pedagogy, instructional design, curriculum development, lesson planning. Previous instruction experience a plus.

+ At least 2 years creating digital educational content. Articulate 360 preferred.

+ Prior experience supervising or leading others within a project or team or education focused environment is preferred.

KNOWLEDGE & SKILLS:

+ Proven ability to collaborate in cross-functional, matrixed, or service-oriented organizations.

+ Excellent written and verbal communication skills, with the ability to convey complex and technical concepts clearly and educate others on software use and processes.

+ Demonstrated ability to work in a multi-functional, multi-cultural, and inclusive environment.

+ In-depth knowledge of learning and educational best practices, including curriculum & instructional design and educational psychology.

+ Strong stakeholder management and customer service skills.

+ Exceptional project management organizational and documentation skills, with the ability to prioritize and manage multiple learning and development projects simultaneously.

+ Demonstrated problem-solving and decision-making skills, with the ability to apply data-driven insights to learning strategies.

+ Advanced Educational Technology skills, including proficiency in Learning Management Systems (LMS), with experience in system administration (Docebo preferred).

+ Experience with instructional design tools required (Articulate 360 preferred)

+ Ability to leverage learning analytics and data to inform and improve learning strategies.

+ A focus on continuous improvement and innovation in the development and delivery of learning solutions.

+ A commitment to lifelong learning, with a focus on evolving trends in adult and digital education.

At NJ TRANSIT, you will enjoy a competitive salary and excellent benefits package:

+ Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision

+ Flexible Spending Account

+ Life Insurance

+ Paid Leave

+ Tuition Assistance

+ Pre-Tax Commuter Benefits Plan

+ Retirement Plans

+ 401(a) - Retirement plan with a 6% employer contribution

+ 401(k) - Retirement saving plan with up to an 3% company match

+ 457(b) - Deferred Savings Plan

At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.

Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session atWWW.NJTRANSIT.COM/BEST