• Desktop Support Technician

    TEKsystems (Cupertino, CA)


    Working 100% onsite Top Skills - Must Haves

     

    + Macintosh

    + Apple OSX

    + Deskside

     

    Top Skills' Details

    Top 3

    1. Target 8 months to 3 years Windows 10 & Apple OSX and Desktop Support experience in a corporate environment. Tech must have some Windows 7 exposure.

    2. 2 to 3 years Enduser client -LAN/Networking support in a corporate environment

    3. Customer Service Experience

    Description

    Technician Requirements:

    Day to Day support—of end users—customer service

    6 months to 3 years target experience range of 100 % day to day Deskside (Hands on support) experience in a corporate or retail IT Support environment (any where in that experience range 6 months to 3 years)

     

    W7/10 Apple OSX OS Support and general Client Networking support

     

    Desktop/Laptop Installation/de-installation experience

     

    Desktop/Laptop hardware support

     

    Skills

     

    IBM, W7, Deskside

    Additional Skills & Qualifications

    This is a deskside support representative role providing hands on troubleshooting support. The main office is located in Cupertino,CA with occasional support for 2nd office in Sunnyvale, CA. Hardware is 50% Apple and 50% Windows. Ticketing tool is Service Now and communication tool is Skype.

    Pay and Benefits

    The pay range for this position is $24.00 - $27.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Cupertino,CA.

     

    Application Deadline

     

    This position is anticipated to close on Jun 4, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.