-
Client Development Director
- TEKsystems (Chicago, IL)
-
One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results.
Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:
Why us?
We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job - it’s a career built on passion, grit, and ambition. From achieving personal success to lifting others up to do the same, we all rise together. We help people achieve their goals and then some. Our culture is centered around making an impact. We believe in doing what we love and encouraging others to do the same. Whatever direction you’re headed, you’ll find talented, driven, and passionate members of the One North and TEKsystems family creating meaningful work.
Position Overview
The Client Development Director is responsible for key sales pursuit activities within the business cycle, including pre-sales strategy, solutioning, contracting, and transition to delivery. The role is tightly coupled with our sales team, One North practitioners, and delivery leadership. We support customers ranging in size from regional-based organizations to Fortune 100.
The Client Development Director consults with multiple layers of a customer’s business to help identify, direct, and shape solutions. The primary functions and required skills are to qualify, conduct discovery, provide insights, and guide customers in driving impactful business solutions.
This role will ideally be based in the Chicagoland area, but we are open to remote locations across the U.S.
Primary Responsibilities and Requisite Skills
• Support the One North sales team in qualifying inbound opportunities, identifying client needs and connecting them with the agency, and assessing our ability to win business
• Scope the solution by determining what practices/ capabilities should be involved, how we should approach the solution, how much it will cost, etc.
• Determine how we can best position One North to win the work and lead the creation of supporting materials (decks/pitches/briefs/proposals/SOWs) needed to secure the client’s business
• Provide knowledge sharing of One North capabilities, value proposition, and case studies with sales and account management teams to support business development activities and customer consideration
• Demonstrate relevant experience, thought leadership, and an understanding of our expertise and methodologies throughout the sales cycle
• Engage One North practitioners and delivery at the appropriate stages to facilitate solution development and communication, ensure delivery excellence, and mitigate risk.
Additional Responsibilities:
• Transition new business to delivery, ensuring a proper handoff and engagement start and expectations alignment during initial work phases
• Track and manage individual sales pipeline details (e.g., stage, likelihood, target close date, etc.) that informs One North sales forecast and resource allocations
• Support delivery leads and account management at key accounts on account planning, thought leadership, and client growth and expansion opportunities
• Develop relationships with peers across TEK Global Services solutioning teams to facilitate complex cross-practice solutions for customers when required
Skills & Qualifications
• 10 or more years of experience selling or delivering agency services required
• 5 or more years in customer-facing roles
• Agency experience should include the delivery or selling of brand, content, creative, UX, CX, UI design, analytics, or website design/development services
• Preferred experience with a digital agency that delivers solutions through a variety of models; capacity teams or outcome-based commitments
Keys to Success:
• Must have outstanding communication, presentation, and writing skills with the ability to communicate at all levels within the customer and One North
• Must have strong interpersonal communications acumen with the ability to build credibility, communicate capabilities, gather and assess requirements, and communicate solution and value proposition to customer leadership
• Must have strong organization and time management skills to effectively manage your opportunity pipeline including deal qualification, solution development, and contract creation
• Must be able to adapt approach in real time to match shifting demands of different situations
• Must build strong partnerships and work collaboratively to gain confidence and trust of others
Pay and Benefits
The pay range for this position is $130000.00 - $200000.00/yr.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.
Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following:
• Medical, dental & vision· 401(k)/Roth· Insurance (Basic/Supplemental Life & AD&D)· Short and long-term disability· Health & Dependent Care Spending Accounts (HSA & DCFSA)· Transportation benefits· Employee Assistance Program· Tuition Assistance· Time Off/Leave (PTO, Paid Family Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jun 4, 2025.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-