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Candidates can sit remotely in Arizona, Arkansas, Florida, Kentucky, North Carolina, Texas. If they sit in Washington they will be onsite a couple days a month.

Must be certified within Epic Professional Billing



Description

Our client is looking to bring on a FTE PB/Claims Analyst - PB is more important than claims for this opening as they have an analyst who is stronger in Claims who is FTE. This person needs to be very strong with PB as well as General ledger and have a solid financial understanding for this role. Having Charge Router experience as well as Community health center and claims experience. They are really focused on stabilizing their revenue cycle right now and have a lot of optimization that needs to be done.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Serve as primary subject matter expert for one or more Epic applications and a secondary subject matter expert for one or more Epic applications.

2. Support other clinical information software as services.

3. Execute, assess, troubleshoot, and create solutions supporting software platforms.

4. Inform assessment and development of long-term goals related to clinical technology in conjunction with external vendors.

5. Serve as a leader in the development, implementation and transition to new software modules and upgrades as needed as well as perform testing on new builds and applications during implementation and maintenance phases.

6. Perform maintenance, research and testing of systems including generating error reports, maintaining tables, and documenting all system changes and statuses in a complete and thorough manner in order to preserve data integrity.

7. Develop and validate user and system requirements, write technical and clinical workflow documents, test plans and test results.

8. Responsible for projects which require advanced troubleshooting, research, and user access with the client contracted Enterprise administrative organization.

9. Develop and maintain quality control mechanisms for the Applications helpdesk tickets to ensure issues are resourced and addressed in accordance with established service level agreements.

10. Identify and document application defects and manage the process of escalating such defects to the appropriate external resources i.e. Epic hosting product vendor, direct Epic vendor.

11. Assist internal teams on an ongoing basis with escalations that require knowledge or expertise that are within your domain.

12. Provide technical support, diagnosis of application errors and troubleshooting for applications tickets and issues. While consulting with end-users in addressing problems and assists in formulating solutions.

13. Develop an awareness of programming, technical or design alternatives; implement programmatic and workflow workarounds.

14. Assist with building, maintaining, and generating reports within the clinical software.

15. Maintain knowledge of Epic including Orion, Nova release notes, User Forum, Galaxy and other documentation published through the Epic User Web.

16. Provide onsite and remote support for staff to train and promote the proper use of the electronic systems and best practices in the live environment.

17. Perform On Call responsibilities, during scheduled on call shift, in order to investigate and fix issues that may arise. Manage assigned applications projects to ensure timelines are met.

18. Assist with scheduling, coordinating, and leading meetings and work with sites/departments to assist with process improvement, integration and efficiency related to software functionality.

19. Create clinical information system learning content independently or in collaboration with instructional designers.

20. Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.

21. Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.

22. Demonstrate a commitment to the mission, core values and goals of the client and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.

Skills

Epic, Epic certified

Top Skills Details

Epic, Epic certified

Additional Skills & Qualifications

Charge Router experience is a nice to have

Experience with a Community health center

Claims experience

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $79352.00 - $139235.00/yr.

Please ask for benfits guide and i can send that to you to send to you candidate

Workplace Type

This is a hybrid position in Renton,WA.

Application Deadline

This position is anticipated to close on May 26, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.