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Duration: 6+ months W2 contract

Top Skills:

+ QSR / Menu Management

+ Retail/Hospitality experience

+ Facilitating and upholding the center of excellence

Job Summary

The Sr Product Manager is responsible to lead the development and improvement of our offer management system OMS which enables our franchisees to manage and optimize online offers across various channels and platforms and the Price Admin tool. The role is responsible for defining the product vision, strategy, and roadmap, as well as collaborating with stakeholders, engineers, designers, and analysts to deliver high-quality features and enhancements. The role also conducts user research, user acceptance testing, performance analysis, and KPI tracking to measure the impact and value of the product. Additionally, the role communicates the product updates and benefits to the field and provide training and support as needed. The role acts as a liaison between the technology and the online promotions teams, ensuring alignment and coordination of goals and priorities.

Duties And Responsibilities (other Duties As Assigned)

+ Outline action plan, in partnership with technology and Online Promotions team, to address known issues

+ Take the leadership in analyzing trends of issues to recommend changes in processes, technology development etc. for a better product for the future

+ Identify ways to simplify/reduce the number of offer and pricing rules managed by the tool for a more effective process

+ Provide training on proper implementation of each tool as necessary

+ Define and prioritize the product backlog and roadmap based on user needs, market trends, and business objectives

+ Write clear and detailed user stories, acceptance criteria, and functional specifications for the engineering team

+ Work closely with the engineering team to ensure timely and quality delivery of each product features and enhancements

+ Conduct user research, user testing, and feedback sessions to validate the product assumptions and requirements

+ Analyze and report on the product performance, incident ticketing, usage, and satisfaction using various tools and metrics

+ Identify and monitor the key product KPIs and OKRs and communicate the progress and results to the stakeholders

+ Create and maintain the product documentation, user guides, and release notes

+ Plan and execute the product launch and rollout activities, including field communications, training, and support

+ Build and maintain strong relationships with the online promotions team, the technology team, and other cross-functional teams

+ Stay updated on the online marketing industry, competitors, and best practices

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $55.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Smyrna,GA.

Application Deadline

This position is anticipated to close on Jun 4, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.