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Senior Vice President; Service Delivery Manager

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

RESPONSIBILITIES:

+ Interpret and explain human resources policies, procedures, laws, standards, or regulations.

+ Hire employees and process hiring-related paperwork.

+ Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

+ Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

+ Lead design, delivery, financial management, communication and/or administration of complex corporate wide HR products and programs including Compensation, LD, Learning, Payroll, Shared Services, or Staffing.

+ Work closely with external vendors and manage ongoing vendor performance.

+ Responsible for the finance control framework over all Global Human Resources events related to AMERICA’s Region (USA, Mexico, Brazil, Canada, Colombia, Peru, Chile, Argentina, and Cayman Island).

+ Coordinate internal, external, and regulatory Financial and Tax Audits to ensure compliance with Internal Financial Control and processes across lead entities.

+ Lead Global GHR Finance strategy for US, Canada and LATAM.

+ Review US and Local GAAP accounting principles to reconcile ledgers and prepare and deliver financial statements under both accounting rules (Local and GAAP).

+ Audit financial statements for the Americas, including experience with financial statements in USA, Mexico, Brazil, Canada, Colombia, Peru, Chile, Argentina, and Cayman Islands.

+ Coordinate requested deliveries, meet deadlines, provide additional explanations, and draft financial statements notes.

+ Work on human resources financial regulatory reports, monthly and annual Tax analysis, and Transfer pricing tracking in accordance with current regulations (Local and US GAAP).

+ Remote work may be permitted within a commutable distance from the worksite.

REQUIREMENTS:

+ Master's degree or equivalent in Finance, Accounting, Management, Business Administration, or related: and

+ 3 years of experience in the job offered or a related human resources occupation.

+ Must include 3 years of experience in each of the following:

+ Reviewing US and Local GAAP accounting principles to reconcile ledgers and prepare and deliver financial statements under both accounting rules (Local and GAAP);

+ Auditing financial statements for the Americas, including experience with financial statements in USA, Mexico, Brazil, Canada, Colombia, Peru, Chile, Argentina, and Cayman Islands;

+ Coordinating requested deliveries, meeting deadlines, providing additional explanations, and drafting financial statements notes; and,

+ Working on human resources financial regulatory reports, monthly and annual Tax analysis, and Transfer pricing tracking in accordance with current regulations (Local and US GAAP).

If interested apply online at www.bankofamerica.com/careers or email your resume to [email protected] and reference the job title of the role and requisition number.

**EMPLOYER:** Bank of America N.A.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.