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Equal Opportunity Assistant

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Equal Opportunity Assistant

Salary

$44,890.00 - $67,678.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-25984-05220

Department

Department of Transportation

Division

TR Equal Optnty

Opening Date

05/22/2025

Closing Date

6/4/2025 11:59 PM Eastern

Job Code

05220

Position Number

50263856

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST05

Bureau / Division Code

00083600

Bureau / Division

Bureau of Equal Opportunity

Worksite Address

400 North Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Begin a challenging and rewarding opportunity with the Department of Transportation! The Bureau of Equal Opportunity is seeking a highly motivated, detail-oriented person with excellent organizational skills to join our team as an Equal Opportunity Assistant. Apply today and help us ensure compliance with all related federal and state laws in all department programs and activities!

DESCRIPTION OF WORK

As an Equal Opportunity Assistant, you will assist with the Disadvantaged Business Enterprise (DBE) and annual affidavits (No Change Affidavits). You will provide guidance and technical assistance for related firms, potential applicants, contractors, and district personnel regarding program requirements in program areas. In this position, you will review and analyze DBE certification and annual affidavit applications for completeness as required by federal regulations and request additional information as necessary. You can expect to track and assign case numbers for initial applications and update all tracking sheets. You will also reconcile the electronic Unified Certification Program (UCP) database against DBE files and submissions. Additionally, you will assist in determining whether financial data submitted by DBE firms conforms to the federal standards and create electronic folders to store the data.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50263856) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This position is eligible for an alternate work schedule (AWS).

+ Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

+ Two years of clerical experience; or

+ An equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Assistant 1 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time clerical experience do you possess?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much college coursework have you completed, in any field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 60 or more credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 - REVIEW AND ANALYZE INFORMATIONReviews, analyzes, and interprets documents such as applications, financial data, legal documents, statistical summaries, and reports for completeness and accuracy of content related to regulatory requirements. Communicates findings in order to adjust or correct, and requests additional information as necessary.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

+ A. I have experience reviewing and analyzing documents for completeness and accuracy of content related to regulatory requirements AND I communicated my findings in order to adjust or correct and requested additional information as necessary.

+ B. I have experience reviewing and analyzing documents for completeness and accuracy of content other than related to regulatory requirements AND I communicated my findings in order to adjust or correct and requested additional information as necessary.

+ C. I have successfully completed college-level coursework related to data analysis, statistics, or research methods.

+ D. I have experience reviewing documents for completeness; however, someone else was responsible for the verification and accuracy of the content.

+ E. I have NO experience or education related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to reviewing and analyzing information

+ Your level of responsibility

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 - PROVIDE TECHNICAL ASSISTANCE/CUSTOMER SERVICEAnswers phone calls and provides technical assistance to applicants, contractors, and other staff regarding program requirements and procedures, status of applications, requests for extensions, etc. in all program areas. Provides information and appropriate responses to inquiries and refers/fields phone calls to appropriate area/staff for assistance as necessary.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

+ A. I have experience independently performing this work behavior. I was responsible for answering general questions AND providing technical information via phone or email. Other professionals request my advice or assistance in unusual situations.

+ B. I have experience receiving customer inquiries and requests. I was responsible for answering general questions AND providing technical information as necessary.

+ C. I have experience receiving customer inquiries and requests. I was responsible for answering general questions; however, I referred technical questions to someone else to provide information.

+ D. I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, or human services.

+ E. I have NO experience or education related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to providing technical assistance/customer service

+ Your level of responsibility

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 - REVIEW AND MAINTAIN DATABASE FILES, MANUALS, AND DOCUMENTSReviews and maintains database files, manuals, and other documents. Updates corresponding documents when necessary and sends the appropriate documentation to all parties. Evaluates submissions of proposed changes to ensure clarity and ease of understanding. Maintains and tracks contract compliance review dates and correction action plan status using electronic databases and paper case files.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

+ A. I have experience reviewing and maintaining database files, manuals, and other documents. I was responsible for evaluating recommended changes for accuracy and clarity and making those changes as needed.

+ B. I have experience reviewing and maintaining documents and manuals. I was responsible for making changes based on recommendations which were evaluated for accuracy and clarity by someone else.

+ C. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.

+ D. I have NO experience or education related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed

+ Your level of responsibility

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4 - COORDINATE MEETINGSAssists with coordinating meetings including scheduling (securing rooms, sending invitations and reminders, etc.), preparing the agenda and handouts, monitoring sign-in sheets, recording meeting minutes, and providing follow-up on action items.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

+ A. I have experience coordinating meetings including scheduling, preparing agendas and handouts, monitoring sign-in sheets, recording meeting minutes, and providing follow-up on action items.

+ B. I have experience performing at least two of the following areas related to this work behavior: 1) scheduling, 2) preparing handouts, 3) monitoring sign-in sheets, 4) recording meeting minutes.

+ C. I have limited experience performing this work behavior.

+ D. I have NO experience related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to coordinating meetings

+ Your level of responsibility

18

WORK BEHAVIOR 5 - WRITTEN COMMUNICATIONComposes documents such as emails, letters, and portions of reports in order to record information, respond to correspondence, or disseminate information. Proofreads and corrects drafts for review, approval, and distribution to interested parties.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

+ A. I have experience independently composing various types of documents and reports. I was responsible for compiling the entire document or report and I was responsible for the final product.

+ B. I have experience composing various types of documents and reports; however, someone else was responsible for the final product.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

+ D. I have NO experience or education related to this work behavior.

19

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The actual duties you performed related to composing documents

+ Your level of responsibility

20

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov