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Dealer Audit Section Field Auditor (Administrative Officer 1) - Risk Management

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Dealer Audit Section Field Auditor (Administrative Officer 1) - Risk Management

Salary

$50,836.00 - $77,321.00 Annually

Location

Lehigh County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-25546

Department

Department of Transportation

Division

TR Risk Mgmt Off

Opening Date

05/21/2025

Closing Date

5/30/2025 11:59 PM Eastern

Job Code

08630

Position Number

50571378

Union

Non Union

Bargaining Unit

A3

Pay Group

ST06

Bureau / Division Code

00087500

Bureau / Division

Transportation/Risk Management Office

Worksite Address

1710 Hoover Avenue

City

Allentown, Pennsylvania

Zip Code

18109

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Pennsylvania Department of Transportation (PennDOT) is seeking to fill the position of Administrative Officer 1 within its Risk Management office, specifically for the Dealer Audit Section as a Field Auditor. This role entails performing comprehensive administrative audits and conducting site evaluations of agent and messenger services, which encompass both online messengers and participants in the online registration program. The primary objective of these audits is to ensure that all operational processes and procedures adhere to the stipulations outlined in the Vehicle Code, relevant Department Regulations, and applicable contracts. If you are interested in contributing to the integrity and compliance of transportation services, we encourage you to apply today!

DESCRIPTION OF WORK

This employee operates within the Central East Pennsylvania region, encompassing Schuylkill, Berks, Lehigh, Northampton, Carbon, and Monroe Counties. Their primary responsibility involves conducting administrative audits and site evaluations of agent and messenger services, which include online messengers and participants in the online registration program. The goal of these audits is to ensure adherence to established processes and procedures in compliance with the Vehicle Code, Department Regulations, and relevant contracts. The employee performs on-site audits and meticulously reviews documentation to detect any fraudulent activities associated with title and registration policies. They interpret and apply regulations derived from agent and messenger contracts to guarantee that all operational policies are being properly implemented.

In addition to these responsibilities, the employee conducts thorough examinations of all financial documents related to the titling and registration of motor vehicles, ensuring that the correct fees are accurately submitted to the Department. They analyze audit data, procedures, policies, contracts, and agreements to develop comprehensive audit findings and recommendations, which are then communicated to the Section Manager. When violations are identified, the employee recommends appropriate sanctions against contractors and may suggest immediate corrective actions during an on-site audit if significant violations are discovered. Such recommendations require management approval. Furthermore, the employee identifies and proposes training needs for contractors to enhance compliance and operational efficiency.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50571378) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: This is a field position; you are required to work in the field conducting audits four (4) days per week and permitted one (1) telework day from home. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania, if you are unable to telework, you have the option to report to a field site to conduct audits.

+ Travel required and mandatory overtime.

+ This position may be eligible for alternate work schedule (AWS), upon successful completion of probationary period.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Two years of experience in varied office management or staff work; and bachelor's degree; or

+ Any equivalent combination of experience and training.

Additional Requirements:

+ You must reside in Schuylkill, Berks, Lehigh Northampton, Carbon or Monroe Counties.

+ You must possess a valid Class C Driver's license.

+ You must be able to perform essential job functions.

Legal Requirements:

+ This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

How many years of full-time experience do you possess in varied office management or staff work?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Do you possess a conferred bachelor's degree or higher? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

04

If you answered NO to the above question, how much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 120 credits or more

+ 90 but less than 120 credits

+ 60 but less than 90 credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

05

Additional Requirement:Do you possess a current driver's license which is not under suspension?

+ Yes

+ No

06

If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.

07

Additional Requirement:Do you live in any of the following counties?: Schuylkill, Berks, Lehigh Northampton, Carbon, or Monroe

+ Yes

+ No

08

What county do you live in? (List county of residence.)

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov