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Information Technology Specialist 5 - Product Portfolio Manager

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Information Technology Specialist 5 - Product Portfolio Manager

Salary

$78,041.60 - $120,036.80 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Job Number

25-03239

Agency

185 DOM DoIT

Opening Date

05/22/2025

Closing Date

6/1/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Makayla Evans ([email protected])

+ Description

+ Benefits

+ Questions

Job Description

The Department of Management (DOM), Division of Information Technology (DoIT), is seeking anInformation Technology Specialist 5 – Product Portfolio Manager.

This pivotal role will guide several innovative Iowa Health and Human Services technology products through their entire lifecycle—from initial concept to successful delivery—ensuring they align with strategic goals and meet evolving user needs. The position involves close collaboration with business and IT leadership, oversight of cross-functional fusion teams, and a commitment to continuous improvement driven by performance data and user feedback. The ideal candidate brings proven experience in agile environments and a strong history of delivering impactful, user-centered digital solutions.

Key Responsibilities:

+ Manage a portfolio of IT products and applications, ensuring successful completion and alignment with business needs for both internal and external users.

+ Serve as a Product Owner to guide products through all lifecycle stages—from ideation through deployment—ensuring efficiency, quality, and alignment with strategic goals.

+ Work with business SMEs, internal teams, external agencies, and vendors to define product scope, identify IT-enabled solutions, and support procurement and implementation processes.

+ Create and prioritize product backlogs and maintain roadmaps that align with long-term IT strategies and changing user and state needs.

+ Oversee product releases, ensure readiness for deployment, monitor performance, gather feedback, and manage risks affecting delivery or budget.

+ Collaborate with business and IT leadership to define and track performance metrics, ensuring all products and processes meet state, federal, and IT governance requirements.

+ Manage relationships with vendors and service providers, overseeing performance, resolving issues related to interoperability, and ensuring adherence to service level agreements (SLAs) and availability targets.

+ Oversee product IT financials, including budget planning and monitoring, while providing leadership with regular updates on product status, risks, and strategic roadmap progress.

+ Lead and manage cross-functional fusion teams, ensuring effective collaboration among IT, vendors, and business units to deliver solutions that align with business needs and budget constraints.

+ Partner with DoIT supervisors to allocate appropriate technical resources, monitor team performance, and provide ongoing support to fusion team staff.

+ Facilitate agile meetings and lead sprint reviews, ensuring team alignment on priorities and presenting outputs to stakeholders.

+ Use feedback and metrics to identify product needs and collaborate on acceptance criteria, testing, and feature delivery.

+ Collaborate with Executive Technology Officers (ETOs) and product teams to prioritize and manage product development efforts, ensuring alignment with agency needs and effectively transitioning products to enterprise services.

+ Build and maintain strong relationships with client/business teams, establishing regular communication and fostering trust to ensure successful collaboration and issue resolution.

Please note, candidates for this positionmustreside in the state of Iowa at the time of starting the role.

Employer Highlights:

The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

+ Iowa Public Employees' Retirement System (IPERS)

+ Retirement Investors Club (RIC)

+ Flexible Working Environment- Work from Home Opportunities

+ Health, Dental and Vision Insurance

+ Vacation Leave

+ Sick Leave

+ Paid Holidays

+ Flexible Spending Accounts

+ Life Insurance

+ Long-Term Disability Insurance

Background Check Requirements:

+ After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).

+ Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Minimum Qualification Requirements

**Please note: Applicants must demonstrate the following technical skills on their application materials:

Graduation from an accredited four-year college or university and experience equal to three years of fulltime work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;

OR

an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty areas listed above, for the required education;

OR

an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education;

OR

employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 4.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/InformationTechnologySpecialist5-00122-90122.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?

Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from a four year college or university? IF YES- How many years do you have of full-time work operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites?

+ I have not graduated from a four year college or university

+ Less than one year of experience in the identified areas

+ One year to less than two years of experience in the identified areas

+ Two years to less than three years of experience in the identified areas

+ Three years or more of experience in the identified areas

04

How many years do you have of combined post high school education in any field AND experience in operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites?

+ I have none of the identified education and experience

+ Less than two years of the combined education and experience

+ Two years to less than four years of the combined education and experience

+ Four years to less than seven years of the combined education and experience

+ Seven years or more of the combined education and experience

05

If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa?

+ I am not a current State of Iowa employee (executive branch)

+ Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa

+ Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa

+ Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa

06

Have you completed an approved curriculum/specialized training program developed and implemented by or in cooperation with state government?IF YES- How many years of experience do you have operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites?

+ Not applicable - I have not completed an approved curriculum/specialized training program developed and implemented by or in cooperation with state government

+ Less than three years of experience in the identified areas

+ Three or more years of experience in the identified areas

07

Do you have eighteen semester hours of accredited post high school course work in one of the specialty areas (operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites?IF YES- How many years of full-time experience do you have in one or more of those areas?

+ Not applicable – I do not have eighteen semester hours of accredited post high school course work in one of the specialty areas

+ Less than 3 years of experience in the identified areas

+ Three or more years of experience in the identified areas

08

Do you have a certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty areas (operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites)?IF YES- How many years of full-time experience do you have in one or more of these areas?

+ Not applicable –I do not have a certification by an authorized educational institution/major computer or software producer

+ Less than 3 years of experience in the identified areas

+ Three or more years of experience in the identified areas

Required Question

Employer

State of Iowa

Agency

185 DOM DoIT

Address

200 East Grand Ave.

Des Moines, Iowa, 50309

Website

https://ocio.iowa.gov/

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