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Administrator III Mental Health Transitional Living (MHTL) Homes Benefits Specialist Work Lead

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Administrator III Mental Health Transitional Living (MHTL) Homes Benefits Specialist Work Lead

Salary

$57,708.00 - $75,024.00 Annually

Location

Statewide, CO

Job Type

Full Time

Job Number

IIC 07224 05/22/2025

Department

Colorado Department of Human Services

Division

OBH - CMHIFL

Opening Date

05/22/2025

Closing Date

6/2/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

3824 W Princeton Circle, Denver, CO 80236

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open to current Colorado residents only.

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CDHSCareers

Description of the Mental Health Transitional Living Homes:

The CDHS Office of Civil and Forensic Mental Health’s Transitional Living Homes Program was created to increase bed capacity for persons in need of residential behavioral health treatment. House Bill (HB) 22-1303 has authorized new beds to be used for persons needing residential services at a less restrictive level of care and to reduce and eliminate the backlog of such persons in more restrictive settings. HB 22-1303 directs the department of human services (department) and the department of health care and policy financing to create, develop, or contract to add at least 125 additional beds at mental health residential treatment facilities (treatment facilities) throughout the state for adults in need of ongoing supportive services. The bill also requires that the department renovate a building at the mental health hospital at Fort Logan to create at least 16 additional civil beds for such persons. These beds serve as a step-down option from inpatient care and as a step up when deemed medically necessary and lower level of care settings can no longer adequately and safely provide effective care.

Description of Job

Description of Job:

This position is the work lead for the centralized benefits team for the MHTL Homes and is responsible for overseeing and guiding the benefits specialists team in managing Medicaid eligibility and benefits. This position acts as a subject matter expert in Medicaid programs, ensuring that team members deliver accurate, timely, and consistent services to Medicaid beneficiaries, while maintaining compliance with state and federal regulations. The Benefits Specialist Work Lead is responsible for coordinating daily operations, resolving complex cases, and providing guidance on Medicaid policies and procedures. The position also serves as a liaison between the benefits team, other departments, and external stakeholders. Duties in this position include:

Oversight of the Benefits Processes and Practices

Oversees and directs the benefits specialist(s). Such oversight is geared towards supporting the benefits specialist(s) in submitting applications for benefits in an accurate and timely fashion and following up on such applications accordingly. This position provides coaching, training, and resolves escalated cases.

Program Expertise (Medicaid and Social Security Benefits)

Maintains up to date knowledge of Medicaid and Social Security policies and eligibility rules while also providing guidance to the benefits specialist(s) regarding processes for submitting applications and follow-up on application status.

Compliance and Quality Assurance

Monitors the benefits specialist(s) performance and ensures all work complies with state and federal Medicaid and Social Security regulations. Conducts audits and reviews of the work and identifies areas of opportunity for improvement in both quality of work and processes.

Collaboration and Communication

Acts as the liaison between the team, other departments, and external stakeholders. Ensures clear communication of policy changes and maintains positive working relationships with partners and beneficiaries.

Other Duties as Assigned

+ Any other duties that may arise that may need to be completed that are not covered in the above duty statements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Experience Only:

+ Six (6) yearsof relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience

+ A combination of education in Health or Human/Social Services and related experience in a related field equal tosix (6) years

Conditions of Employment:

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

+ Full Background Check

+ TB testing and other vaccinations as required by the State of Colorado

Preferred Qualifications

+ previous State experience

+ at least 2 years of experience in public benefits programs, including Medicaid, with demonstrated expertise in eligibility determination, application submission, and case management

+ at least 2 years of experience overseeing, supporting, training, and guiding frontline staff on complex eligibility cases

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact [email protected] ([email protected]) .

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program MotivateMe

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

02

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

03

At the bottom of this job posting are links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

04

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application

+ Yes

+ No

05

If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).

06

Please identify the number of years of experience you have in managing and submitted Medicaid applications, including the types of cases you’ve worked on, the systems you’ve used (i.e. - CBMS, Peak Pro, etc), and any challenges you’ve faced and resolved.

07

Please identify the number of years of experience you have in providing guidance or coaching ot a colleague or team member when it comes to benefits applications and follow up. What was the situation, and how did you help them improve or resolve the issue.

08

Please identify the number of years of experience you have in reviewing complex or escalated cases. Share an example of a complex case you handled. What made it challenging and how did you resolve it.

09

Why are you interested in this role?

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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