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Client Care Aide I - Colorado Mental Health Hospital in Pueblo

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Client Care Aide I - Colorado Mental Health Hospital in Pueblo

Salary

$20.65 - $28.92 Hourly

Location

Pueblo, CO

Job Type

Full Time

Job Number

IIB 03495 05/14/25

Department

Colorado Department of Human Services

Division

OBH - CMHIP

Opening Date

05/22/2025

Closing Date

6/6/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Colorado Mental Health Institute at Pueblo, 1600 W. 24th Street, Pueblo, CO 81003

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open only to Colorado state residents.

This position will be paid bi-weekly.

Opt in below to receive text message updates on CDHS recruiting events!

CDHSCareers

We are seeking highly motivated candidates interested in a Client Care Aide I (no license required) position within our facility (full-time positions).

This position will receive a short-staffing temporary pay differential, to be determined at time of job offer.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

RECRUITMENT NOTE- While this announcement lists to fill multiple Units, should an offer be extended to you, the hiring manager may make you a job offer within the same classification for a different unit within the hospital. These opportunities will be based on vacancies at the time of offer and business needs. All work locations evaluated will remain within CMHHIP.

About Colorado Mental Health Hospital in Pueblo (CMHHIP)

As a cornerstone of the Pueblo community for over a century, Colorado Mental Health Hospital in Pueblo (CMHHIP) is a leading employer, provider of quality mental health services, and a community partner. CMHHIP is a 24-hour behavioral health acute care facility that is intended to provide a safe, secure, and therapeutic setting for patients with both psychiatric and medical issues. The services provided include evaluation and treatment for patients who are severely mentally ill, and the goal of this facility is to return patients to their optimal level of functioning and assist them in returning to the community as appropriate.

Description of Job

About this Position:

Client Care Aides have a fixed schedule and provide essential care across various units. These units range from High Security to Low Security settings, with a diverse patient population including adolescents, adults, and geriatric patients experiencing psychiatric disorders, criminal involvement, or medical complexities. Staff may work in units featuring locked or unlocked doors, depending on the level of security required. Responsibilities include providing care to high-acuity patients in secure environments, such as high-security buildings with Sally Ports, or in lower-security community reintegration settings. Duties in this position include:

Clinical Skills:

+ Responsible for administering nursing care, both psychiatric and medical crisis interventions under the direction and supervision of an RN

+ Monitors the milieu for needed interventions

+ Utilizes therapeutic interventions to manage crisis situations and management of assaultive and disruptive behaviors

+ Promptly responds to patient’s psychiatric and/or medical crisis

+ Understands and practices knowledge of when to report changes in patient condition or complaints such as pain or other medical needs to the RN

+ Maintains awareness of all 1:1, special precautions, and medical and psych issues for each patient

+ Responds to duress alarm

+ Assures all assigned duties are complete and documented each shift

+ Follows and maintains Infection control standards and regulations

+ Responsible for CCA duties including changing linen, assisting with bathing, feeding, and lifting/turning/transferring patients

+ Organizes time daily to assure timely completion of assigned tasks

Accountability:

+ Knows, utilizes and follows CMHHIP standards and guidelines: Treatment Plans, Infection Control Manual, and Emergency Response Guides

+ Follows and maintains infection control standards and regulations

+ Adheres to CMHHIP Employee Code of Conduct and CMHHIP’s Organizational Ethics policies

+ Follows and complies with all nursing competencies related to the CCA I, is aware and utilizes the Nursing chain of command

+ Provide safe/secure transport of patients to yard, gym, visits, administrative conference room, staffing/dispo reviews, court/community reintegration sites

+ Knows how to access the nursing drive on the computer and is expected to be proficient in navigating the platform

+ Responsible to ensure educational profile is current and up to date

+ Participates in the QA/PI process at the unit level as directed by the Nurse Manager

+ Attends weekly nursing rounds or read/review and understand information in the weekly NEC minutes to be aware of nursing direction, new information, changes in policy/procedure/instructions etc.

+ Reports ALL claims of harassment/workplace violence, alerts public safety/charge RN/Nurse Manager/and nursing appointing authority immediately

Communication/ Interpersonal Skills/Customer Service:

+ Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and customers to anticipate problems and ensure the effectiveness of the department

+ Adapts communication methods to respond to different audiences to promote a positive environment, which is appropriate in all communications with coworkers and patients

+ Receives cross-shift reports from the off-going RN and is aware of all 1:1, SP II, medical, and psych issues for each patient

+ Addresses patient complaints at the unit level

+ Reports ALL abuse allegations immediately to the charge RN/Nurse Manager/nursing appointing authority and refer to public safety

+ Alerts the RN to all exceptions, and changes in patient status including suicidal/homicidal ideation, need for medication, or RN intervention

+ Completes and routes paperwork to the appropriate area/person (to include incident reports and injuries on the job)

+ Corrects and reports any hazardous environmental findings to the Charge RN

+ Treats all patients and staff with respect, demonstrates tact and diplomacy and encourages open communication and mutual trust

+ Provide specific examples of regular, ongoing decisions made by this position related to this duty. -Determines the optimal method of communication to maximize understanding. -Determines when to communicate issues to the charge nurse regarding safety

Other Duties as Assigned:

+ Responsible for the performance of assigned tasks and duties within the scope of practice for this position that does not fall within the realm of duty statements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This position is required to report to the assigned duty location, no remote option will be available (https://n-fmjoxxv63c6wp5nni2la7h5i3lzclxm5gcpehri-0lu-script.googleusercontent.com/userCodeAppPanel#columnPickerDrawer)

Minimum Qualifications:

A high school diploma or General Educational Diploma (GED)

Substitutions:

+ Current, VALID certification as a Nurse Aide (CNA) from the Colorado Department of Regulatory Agencies will substitute for the high school diploma or GED.

Employment history is calculated on a full-time basis (40/hrs. per week). Part-time employment is calculated on a pro-rated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Preferred Qualifications:

+ Experience working in a mental health setting

+ Willingness to work an occasional graveyard/night shift

+ Possession of CNA License

+ Experience assisting residents/patients with their Activities of Daily Living (ADL) care with the mentally ill population

+ Experience observing, recording, reporting, and documenting changes in a patient's condition

Required Competencies:

+ Dependability- This is a 24/7 facility supporting the most vulnerable population of Colorado. Be on time and ready to work when assigned shift starts regardless of extenuating circumstances

+ Excellent Oral Communication Skills- Must be able to effectively convey information to various levels of leadership regarding patient care or incidents

+ Problem solving ability- Must be able to appropriately handle difficult situations that require immediate response

+ Ability to function as a participating member of a team

Shift Times:

+ All shifts at the facility are twelve (12) hour shifts. Shift times available include day, night shifts

THIS POSTING WILL BE USED TO FILL MULTIPLE FULL-TIME POSITIONS

Conditions of Employment:

+ Shall not initiate or engage in sexual, social, personal or financial relationships with patients either during or any time after hospitalization, even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application

+ On-call status

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

+ Shift Work – May be required to work evening or weekend shifts, holidays, voluntary or mandatory overtime both in the clinic, or on patient units throughout CMHHIP

+ Successfully pass all modules of the CMHHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics;

+ Possess the physical ability to successfully complete hospital approved external control techniques and CPR;

+ Lift arms above head and kick as high as own waist;

+ Stabilize another person to accomplish a controlled containment to the floor;

+ Withstand impact on own body using an ASP shield;

+ Rotate body 90 degrees with feet planted for using a defensive tactic;

+ Kneel on one or both knees and stand up again with multiple repetitions;

+ Must be able to see and hear to observe, address, and respond to potential breaches in safety

+ Seize, hold, control, or subdue violent or assaultive persons and defend oneself or others to prevent injury

+ Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;

+ Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;

+ Ability to read and comprehend the English language; effectively and fluently communicates in English, both verbally and in writing;

+ Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;

+ Willing and able to travel;

+ 2-step TB (tuberculosis) screening is required of all new employees upon hire;

+ Annual influenza vaccination, covid, and other vaccinations as required by the State of Colorado

Assessment process:

Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis. The comparative analysis for this position will include a review of your application material and your responses to any supplemental questions. Applications and responses will be reviewed by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration. Be sure the "Work Experience"section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Scheduled dates of possible applicant assessments (I.E., Exams, Oral Boards, Written Exams or Interviews) will not be made up. If you fail to show at the appointed date/time, make-ups will not be allowed.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

Note: Transfers, voluntary demotions and reinstatements are required to apply and participate in the selection process .

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact [email protected]

Please note:This recruitment may be used to fill multiple full-time vacancies.

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program MotivateMe

+ Excellent work-life programs, such as flexible schedules, training and more

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791

THE CAMPUS OF THE COLORADO MENTAL HEALTH HOSPITAL IN PUEBLO IS TOBACCO FREE

The State of Colorado is an equal opportunity employer

Toll Free Applicant Technical Suppor (https://cdhs.colorado.gov/information-for-job-applicants#technical-support) t

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Do you have a valid high school diploma or GED?

+ Yes

+ No

02

Do you currently possess an active and valid CNA license from the Colorado Department of Regulatory Agencies (DORA)? **If so, please attach this certification in the attachments section of your application.**

+ Yes

+ No

03

If you are a former State of Colorado employee, please provide your EID (employee identification number will start with 99....), if not applicable type N/A. Failure to provide this may disqualify your application from further consideration

04

Have you ever been terminated and/or counseled for performance issues? If so, please identify the employer(s) and provide additional explanation in the space below.

05

Patient needs consistently change and therefore we need to move staff to other units. Are you willing to be pulled to other units to help maintain quality patient care?

+ Yes

+ No

06

How many years of patient and nursing care experience in Behavioral Health, Forensic, Medical or Geriatric patients do you have?

+ Less than 1 year of experience

+ 1-3.99 years of experience

+ 4-5.99 years of experience

+ 6-7.99 experience

+ 8-9.99 years of experience

+ 10+ years of experience

07

Answer this scenario based question: You are walking down the hall and find a patient lying on the floor in their room alone. Which of the following steps should you take? Place the following items in the correct order: A. Check for breathing or if they have a pulse. B. Assist with interventions delegated by the team within scope. C. Remain with the patient and yell for help/medical emergency/code 0. D. Go to the patients side to see if they are responsive.

+ C-B-A-D

+ B-C-D-A

+ A-B-C-D

+ D-C-A-B

+ A-D-C-B

+ D-A-C-B

08

A small fire is noticed in the trash can of a room within the facility. After removing the patients from the room you should do which of the following?

+ Remove oxygen containers and canisters

+ Open a window

+ Sound the alarm to alert others

+ Extinguish the fire

+ Notify your supervisor

+ Determine what was in the trash

09

When should you wash your hands?

+ When you notice they are dirty

+ When the head nurse tells you

+ At least twice a day

+ Before and after contact with a patient

+ Both A and D

+ All of the above

10

You are working on your assigned unit where you have been posted for the past two months. You see an individual dressed in street clothes on the unit that you do not recognize and does not have a visible ID badge. How would you react to this situation?

+ Approach the individual and offer a universal greeting by introducing yourself by name, your position and ask if you can assist them?

+ Immediately lockdown the unit due to the security breach and call a Code Silver/Security Alert.

+ Ignore the individual since they appear to know where they are going and continue to focus on your work duties.

+ Report the individual’s presence to a more experienced staff member in your unit.

+ Report the individual’s presence to your supervisor and write an incident report.

+ Call the front desk to see if they can verify the person’s identity and reason for accessing the unit.

11

Please read carefully. If your answer is no, please indicate what task and/or duty you are not willing and/or able to perform on the next question. Are you able to: Successfully pass all modules of the CMHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics; Possess the physical ability to successfully complete Physical attainment and CPR; Lift arms above head and kick as high as own waist; Stabilize another person to accomplish a controlled take down; Withstand impact on own body using an ASP shield; Rotate body 90 degrees with feet planted for using a defensive tactic; Kneel on one or both knees and stand up again with multiple repetitions; Must be able to see and hear in order to observe, address and respond to potential breaches in safety; Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury; Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently; Work in situations involving assaultive behavior, physical control of another person and/or restraint situations; Ability to read and comprehend the English language; effectively and fluently communicates in English, both verbally and in writing; Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings; Willing and able to travel; 2-step TB (tuberculosis) screening is required of all new employees upon hire; Annual influenza vaccination. ____Yes ____No If you answer is No for the question above, please document the items you are not willing or able to perform:

12

(Multiple Choice) The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links. This information is available to me and I have read this information. or I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

Required Question

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State of Colorado

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Website

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