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Some of what you'll be doing:

As an Aviation Maintenance Duty Baggage Manager, you will manage baggage handling operational needs and oversee the resolution of baggage system incidents and solve complex issues.

+ You will oversee the daily operation of the baggage handling system and identify areas where technical solutions would improve business performance.

+ You will build strong and effective relationships with the Port, airline, regulatory agency leadership, and executive teams to share information, leverage resources, and jointly design results-based solutions.

+ You will function as a point of contact, subject matter expert, and liaison regarding the operation of the baggage systems to and with stakeholders, both internal and external to the Port of Seattle.

+ You will maintain accurate airline flight schedule information within the various databases used by the baggage handling systems for baggage movement and sortation by correct and timely data input.

+ You will collect, interpret, and analyze baggage handling system data, and create detailed management reports and presentations to track Key Performance Indicators (KPIs) and delivery.

+ You will ensure baggage handling system utilization metrics are established and tracked to show the efficacy of current services provided, process improvements, and impact on overall customer experience and satisfaction.

+ You will perform appropriate risk analysis and develop contingency plans for unexpected problems that can have a significant impact on the overall baggage operations program.

Who you are:

+ **Experienced** – You have three (3) years of airport, airline, facilities or maintenance operations experience.

+ **Desired** – We hope you have a Certified Member (CM) AAAE certification.

+ **Committed to Equity** – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.

+ **Relationship Builder** – You effectively interact and collaborate with a variety of clients, customers, and employees in a professional manner. You can develop and maintain effective working relationships to gain trust and establish credibility at all organizational levels.

+ **Adaptable** – You work effectively in situations involving uncertainty or lack of information and response flexibly to change. You can manage stressful situations and have strong conflict resolution skills.

+ **Decision Maker** – You make independent decisions using critical thinking and problem-solving skills. You use logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems.

+ **Analytical** – You are skilled in gathering, analyzing, and synthesizing complex data to inform strategy, negotiations, and process improvement. You have effective and well-developed troubleshooting skills to identify root cause analysis and provide solutions in a timely manner.

What else you need to know:

+ **Driver’s License** – You will need a valid Washington State Driver’s License, or the ability to obtain one, is required in order to travel locally to project sites.

+ **Work Schedule** – Your normal work schedule will be the graveyard shift, Saturday – Tuesday, 8:30 p.m. to 7:00 a.m. You will need to be flexible to work other shifts as needed. You may be required to work any and all assigned shifts, including weekends and holidays. You may be required to work during emergencies and respond during off shift hours to address any issues that could adversely impact Port operations.

+ **Work Environment** – You will primarily work outdoors in all types of weather conditions. You may be exposed to areas of high noise, lifting, climbing, walking, driving on the ramp and office environment.

+ **Washington State Residency Requirement** – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.

+ **Security Requirements** – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. You will also be required to obtain a U.S. Customs and Border Patrol (CBP) Customs Seal within 30 days of hire.

Why you'll love it here:

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found** **on the Port of Seattle‘s website.** **If the position is represented by a union, please refer to the “** **Collective Bargaining Agreement** **” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

+ **Healthcare** – Medical, Dental, and Vision Care with options that work for you and your family.

+ **Paid Vacation** – Just about four weeks per year that increases with tenure to rest and rejuvenate.

+ **Paid Sick Leave** – At least one hour of sick leave for every 40 hours worked.

+ **Holidays** – More than ten days per year to celebrate with family and friends away from work.

+ **Pension/Retirement Plans** – A pension and additional savings plans to prepare for your future after the Port.

+ **Getting to Work** – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.

+ **Parental Leave** – Six weeks of paid leave to spend with new additions to your immediate family.

+ **Development** – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.

+ **Equity, Diversity, and Inclusion** – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.

+ **Work-Life Balance** – We provide the resources to help you create habits to be healthy and balanced.

+ **Mission Driven** – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Why the Port of Seattle:

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here .

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity .

**Location:** Seattle Tacoma International Airport

**Organization:** AV Mechanical Systems

**Employee Status:** Regular

**Schedule:** Full-time

**Posting Expires:** Jun 4, 2025, 11:59:00 PM

**Minimum Salary:** 104,071.00

**Midpoint Salary:** 140,802.00

**Req ID:** 003390

The Port of Seattle is an equal opportunity employer that values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances. To help comply with all state and federal requirements, we appreciate you voluntarily answering the questions below. The information on this form will be kept confidential. Click https://www.portseattle.org/page/ethnicity-definitions for definitions and descriptions of the categories referenced below regarding Ethnicity and Race. Click https://www.portseattle.org/page/vevraa-information for information and definitions of the categories referenced below regarding Protected Veterans status.