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Day - 08 Hour (United States of America)

Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. Facility Management (FM) provides essential facilities infrastructure support for 2.1 million square feet of the Stanford Health Care Palo Alto campus, a Level 1 Trauma and Academic Medical Center.

Stanford Health Care is seeking a dynamic Manager to lead our team of Facility Managers, Program Project Coordinators, and Skilled Trades staff at the Palo Alto campus. This key position drives facility projects enhancing the environment of care for patients, serves as a liaison between construction project managers and operational stakeholders ensuring appropriate communication and mitigation plans to maintain operational continuity. Leads the Patient Room Optimization program and conducts essential environmental care and fire, life, safety rounds with department partners to enhance the healing environment for patients.

As the Facility Lead on call, the Manager will oversee small to medium-sized space planning and relocation projects, serving as the primary contact for clinical staff regarding escalations. Join us to make a meaningful impact on patient care and facility operations!

This is a Stanford Health Care job.

A Brief Overview

The Manager – Facilities Management oversees the operational activities of their region/area through supervision of Facility Managers. They serve as a point of escalation for the customer for issue resolution and interact with the Director if further direction is needed. The MGR – Facilities Management is also accountable for collaborating with the other MGR- Facilities Management to ensure standardization of activities across the system and advancing the Hospital's strategic objectives.

The Manager – Facilities Management is a leadership position responsible for all renovations, maintenance and staff in assigned inpatient facilities on the main campus in Palo Alto or off-site facilities. The MGR – Facilities Management acts as a collaborative partner with department directors, managers and staff to ensure a safe and supportive environment is provided to patients, their families, visitors and staff. Facilitates and coordinates interdepartmental work efforts and facility related events that have operational impact. Develops, supports, communicates and helps enforce all environment of care, safety/engineering/facility standards. Manages capital and expense budgets; assures adherence to regulatory requirements; develops and tracks quality indicators; sets immediate and long term facility operational and financial goals and develops metrics to track performance. Responsible for communicating facility related news and updates to stakeholders.

Locations

Stanford Health Care

What you will do

+ Supervises activities of staff through active daily management; staff meetings; 1-1's; conducts annual performance evaluations to include goal setting; recommends hire-fire of staff to Director. Advances staff development by on-the-job-training and supporting time off for approved and applicable coursework.

+ Monitors staff workload via established metrics; makes recommendations to Director. Maintains healthy, safe work environment through education, training, visibility of unsafe practices, etc.

+ Develops and tracks long term financial and operational plans consistent with SHC/department strategy and goals. Develops and ensures adherence to appropriate metrics. Develop and oversee adherence to all budgets.

+ Has financial management oversight of cost centers for region for cost control managed through metrics. Drives cost efficiency improvement initiatives for their region through operational management of the FMs.

+ Manages all aspects of the region/area including but not limited to day-to-day operations, coordination of Planning Design and Construction activities on site, fire/life safety compliance and correction of noted deficiencies.

+ Overall responsibility for the condition and functionality of a facility. Develops and implements policies and practices consistent with safety and engineering standards. Responsible for compliance with applicable regulations, laws and codes.

+ Manages quality delivery of service levels for the region by internal and external vendors through established metrics. Tracks Facilities Condition Assessment information as generated by the PMO for regionally based multi-year planning in partnership with E&M Chief for recommendations to Director; ties back to FM site inspections for appropriate planning

+ Develops and monitors optimal plans for use of all facility systems and equipment. Develops long term plans for replacement and upgrades.

+ Has oversight of Landlord-Property Manager relationship for the purposes of escalation to Director of issues as needed; reads leases for general familiarity with terms and conditions.

+ Acts as point of escalation in managing emergencies and other urgent issues. On a rotating basis, participates is weekend duty officer program

+ Negotiates and implements contracts for services.

+ Interfaces effectively with all levels of internal stakeholders, from C-suite to front line staff.

+ This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary. The employee may receive additional compensation if assigned as part of the Facilities Services & Planning (FS&P) Leader on Call Program.

Education Qualifications

+ Bachelor's Degree Job requires a Bachelor’s degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.

Experience Qualifications

+ 8 years of experience in related position, with increasing levels of responsibility.

Required Knowledge, Skills and Abilities

+ Ability to apply judgment and make informed decisions

+ Ability to conduct analysis and formulate conclusions

+ Ability to effectively prioritize work and meet deadlines in a fast-paced environment

+ Ability to foster effective working relationships and build consensus

+ Ability to plan, organize and manage building operational services; develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs

+ Ability to plan, organize, prioritize, work independently and meet deadlines

+ Ability to understand the terms of a contract for facilities maintenance or repair and ensure that work is performed accordingly to that contract

+ Knowledge of regulations, procedures or technical reference materials relating to building maintenance

Licenses and Certifications

+ Professional designations through Building Owners and Managers Association (BOMA) preferred .

+ Professional designations through International Facility Management Association (IFMA) preferred .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

_Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery._

_You will do this by executing against our three experience pillars, from the patient and family’s perspective:_

+ Know Me: Anticipate my needs and status to deliver effective care

+ Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

+ Coordinate for Me: Own the complexity of my care through coordination

\#LI-MH2

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in** **all of** **its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $68.46 - $90.70 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .