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Remote work! Hybrid/Flexible work from home schedule available!

Sartorius has an exciting opportunity at our headquarters in Bohemia, NY (Long Island) for an Order Process Management Specialist II who will help make a difference in the lives of others. In this role you will be working with customers, ensuring that our products are delivered with accuracy and timeliness. Today more than ever customers and patients worldwide are reliant upon a constant supply of Sartorius products that ultimately make an impact, improving healthcare worldwide.

Remote work! A hybrid/flexible work-from-home schedule is available!

What you will accomplish together with us:

+ You will be responsible for processing orders, communicating with customers, and internal departments to ensure on-time delivery of products.

+ In this role, you will check contract terms and related documents

+ You will enter orders and create delivery slips in SAP.

+ One of your tasks will be to ensure the order delivery time with internal departments and plants.

+ You will maintain communication with customers on orders and status.

+ Regularly, you will communicate with the warehouse/plants for shipment alignment.

+ You will handle return shipments from customers.

+ You will process credit/debit card transactions relating to order processing.

+ On an as-needed basis, you will provide various customer reports.

+ You will maintain customer master data.

+ You will understand and ensure departmental KPI's, objectives, and guidelines are followed.

What will convince us:

+ High School Diploma/GED.

+ 3+ years’ experience in customer service in a professional business environment.

+ 3+ years' experience in order processing, customer service, and detail-oriented work in a non-retail environment.

+ Good MS Office skills, including Word, Excel, and PowerPoint

We value:

+ Associate's degree preferred

+ Good communication across levels and functions

+ Logical, self-motivated, energetic, results-oriented, skillful at handling multiple tasks, quick learner, and can work under high pressure

+ Communicates effectively within teams to meet goals

+ Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here. (https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal)

E-Verify Participation Info

E-Verify Workers Rights (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf)

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]

Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at [email protected]

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers