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A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Description / Qualifications

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers.

Major Tasks, Responsibilities and Key Accountabilities

•** **Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.

•** **Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain product while maintaining target margin goals.

•** **Prepares and submits proposals. Generates oral and written quotations.

•** **Procures and maintains inventory. Monitors to ensure proper inventory turns.

•** **Resolves customer service issues. Tracks open sales orders.

•** **Performs follow-up to ensure timely shipment of materials and customer satisfaction.

Nature and Scope

May modify processes to resolve situations.

Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct "customers" of the process.

Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Education and Experience

Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.

Preferred Qualifications

Preferred Qualifications / Job Specific Details

Preferred Qualifications

•** **Experience selling in an inside sales environment and/or demonstrated success working with customers.

•** **Experience with inventory sales.

•** **Degree preferred.

The Inside Sales Representative will focus on all incoming inquires for formwork and or shoring products. This individual must be able to provide outstanding service to call-in customers while developing their house account list by proactively calling a specific list of target customers. Key responsibilities will include creating positive relationships with our clients, development of new business using our Sales Process and resolving of all customer issues with project service and project management. The Inside Sales Representative will be responsible for servicing established customers, identifying new leads, opportunities and closing sales.

Essential Responsibilities

• Provide Customer Service to new and existing customers for all Sales and Rental products using the Abacus billing system.

• Schedule driven –weekly schedule organized and managed for upcoming week outlined before call with Sales Manager.

• Develop and maintain a basic knowledge of Jobsite Formwork’s products and pricing structure.

• Assertively qualify leads, identify opportunities and manage prospects thru our CRM system.

• Possess proven analytical/problem solving solutions for the customer and the company.

• Develop and maintain an awareness of market behavior, competitive trends and respond proactively.

• Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.

• Weekly meeting with Sales Manager to review weekly goals, sales activities, and status of call blitz with prospective customers.

• Inside Sales will be responsible for own CSR by entering new orders into abacas and generating all billing from start to close of project.

• Managing >60 day accounts receivables with customer to bring them to current stats.

• Special projects as assigned by Sales Manager.

Working Conditions

• Performs work in a typical office and service counter environment within a distribution setting.

• May be exposed to moderate noise and fluctuation in outdoor temperatures and conditions.

• Must be able to lift or move up to 75lbs and stand for long periods of time.

Minimum Qualifications

• HS Diploma or equivalent is required. College degree is preferred. Must have valid Driver’s License.

• 3-5 years’ experience in a customer support role or inside sales position within the construction supply industry or similar business.

• Intermediate to advanced computer skills and ability to learn new systems.

o Proficient with Microsoft word, Microsoft excel, and Powerpoint.

o Learn and become proficient with BlueBeam within the 1st 90 days.

• Outstanding communication, listening skills and ability to collaborate well in a team environment.

• Exceptional math skills and the ability to estimate, price and prepare scope proposals.

• Exposure to blueprint reading

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

**Functional Area** Sales

**Work Type** On-Site

**Recruiter** Crangi, Kelli

**Req ID** WCJR-025495

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.