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Job Description

Since 1901, Nordstrom has been committed to providing customers with the best possible service and experience in retail. We have a relentless drive to exceed our customers’ expectations. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers Feel Good and Look Their Best. Our goal is to be the best fashion retailer in a digitally connected world. Given these ambitions coupled with the ever-changing and increasingly complex retail landscape, Nordstrom has established a centralized team, Enterprise Operations, that partners closely with leaders across the enterprise to deliver step-changes in the Company’s results.

We are hiring a Business Intelligence Engineer Sr for Enterprise Operations. This role will be a part of the Clarity, Insights & Analytics Team that aims to provide trusted insights for business leaders across the Enterprise to make timely decisions and execute effectively. You will be responsible for designing and testing hypotheses, translating complex business problems into actionable experiments and quantifying their impact. You'll leverage advanced statistical methods, machine learning, and effective storytelling to uncover insights, optimize strategies, and drive innovation in data-driven decision making. You will work closely with and influence a cross-functional network including business leaders, program management, product management, data science, and technology to support, deliver and champion a culture of data-driven decision-making. This is an individual contributor role and reports to the Senior Manager of Clarity, Insights & Analytics.

A Day in the Life…

+ Formulate and test hypotheses by designing experiments to solve complex business problems and quantify their impact. Monitor and assess experiment outcomes to inform future strategies.

+ Conduct in-depth analyses to uncover trends and apply advanced statistical methods to provide actionable insights. Expand descriptive, prescriptive, and predictive analysis for experiments.

+ Create and deliver visualizations and storytelling tailored to various audiences, effectively communicating complex data and trends.

+ Use ML and AI to streamline data querying and analysis. Apply ML techniques for experiment design and results analysis. Develop scalable systems to detect recurring patterns in experiments.

+ Serve as a SME in predictive and prescriptive analytics and develop best practices and drive the analytics strategy.

+ Keep abreast of industry trends and best practices in experimentation and personalization.

+ Collaborate closely with business stakeholders, program management, product management and engineering to enable scalable end to end data and insights solutions.

+ Supplement other data-driven initiatives to deliver the Enterprise Operations’ vision, as needed.

You own this if you have…

+ Bachelors Degree in Information Technology, Computer Science, Data Science or related experience required.

+ 5+ years of related work experience extracting, manipulating, and analyzing data to deliver business insights, including building measurement methodology and advanced testing solutions.

+ Extensive experience with predictive and machine learning modeling algorithms, including A/B testing, causal modeling, and survey design/analysis.

+ Expert in SQL with demonstrated ability to write repeatable and robust code, applying advanced database concepts of optimization and design, and acquiring data from multiple sources efficiently.

+ Expert knowledge of at least one programming language to aid analysis, modeling, and automation, with the ability to choose the right tool for the context and assess trade-offs.

+ Ability to creatively and effectively apply descriptive and inferential statistical methods to answer complex business questions and conduct analyses with analytical storytelling and recommendations.

+ Experience using visualizations to summarize large amounts of data and highlight key insights for stakeholders, combining statistical knowledge with graphical design.

+ Experience related to the retail industry.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $141,000 - $258,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!