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Are you seeking purpose by being part of a team committed to supporting doctors, hospitals and health plans to make sure patients get the right care at the right place and the right time? Consider this great opportunity to joinPopulance (powered by Henry Ford Health) - a companydedicated to advancing population health. This non-exempt daytime hours position will be a hybrid role, requiring a blend of remote work and in person for meetings and clinic visits as required. https://www.populance.org/

GENERAL SUMMARY:

The Population Health Coordinator is a member of the patient-centered care team responsible for collaborating with integrated case managers to provide support to patients and their families that optimize health outcomes. Interfaces with insurance companies, community agencies, clinical entities and specialized programs to support accurate communication and operational transactions.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

+ Provides outreach to patients identified as needing preventive care, assistance with addressing Social Determinant of Health (SDOH) barriers or assistance accessing the health system.

+ Engages patients and their families as part of the care team to support ongoing communication, health education, identification of resources and service facilitation.

+ Under the guidance of the integrated case manager provides coordination as necessary to ensure patients seamlessly and safely transition between care settings.

+ In collaboration with other members of the care team, continually evaluates the patient’s response to the care/treatment plan reporting changes when indicated.

+ Provide systematic monitoring of Epic gap-in-care, attribution reports and Payor portal reports to identify and coordinate care for patients in need of tests, appointments and/or lab orders.

+ According to clinic standing order protocols enters orders into Epic for routine preventive screening such as mammography.

+ Performs other duties as assigned.

EDUCATION/EXPERIENCE REQUIRED:

+ Associate Degree from an accredited academic institution required.

+ One-year experience working in a health care or community setting required.

+ Ability to assess, identify barriers and work in collaboration with case managers and other members of the care team to support patient’s social and clinical needs.

+ Strong verbal communication and written documentation skills.

+ Strong customer service and interpersonal skills with the ability to interact with all members of the health care community.

+ Strong sense of compassion with the ability to successfully advocate for patients and their families.

+ Proficiency with Microsoft Word, Excel and PowerPoint.

+ Ability and willingness to self-motivate, self-manage and maintain flexibility in an ever-changing environment.

Additional Information

+ Organization: Populance

+ Department: Ambulatory Care Mgt

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.