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JOB TITLE:  Case Manager

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Responsibilities:

+ Provide case management services to clients at the Detox Center.

+ Schedule and arrange client medical, psychiatric, and or continuing care appointments.

+ Maintain appropriate notation and documentation in client file.

+ Maintain accurate documentation in accordance with case management billing practices.

+ Provide timely crisis intervention when needed.

+ Meet with clients to determine case management and referral needs .

+ Participate in all required consultation with Alameda County Behavioral health providers regarding client care and case management experience and opportunities.

+ Maintain positive working relationships with community providers and managed care organizations.

+ Assist with case management training at staff meetings.

+ Provide clients with educational materials and orientation of continuing care options, including withdrawal management, mental health services, residential treatment, and recovery residences.

+ Demonstrate good decision making on a daily basis.

+ Utilize email and other forms of technology to communicate with peers, supervisors, and community members.

+ Attend all scheduled team meetings and trainings.

+ Assist with data entry in to EHR system as needed.

+ Drive program vehicle when necessary.

+ Perform any other duties as assigned by Program Manager.

What will make you successful in this role?

+ Current registration or certification with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP), or registration with the California Board of Behavioral Sciences (BBS) as an AMFT or ASW, preferred

+ Ability to use a computer; MS Word, Excel, PowerPoint, database systems, write reports

+ Experience providing case management services in a mental health or substance use disorder program in the non-profit sector.

+ Knowledge of demographic data collection

+ Safeguard Protected Health Information (PHI)

+ Ability to manage time and prioritize

+ Experience presenting programs and services in the community.

+ Ability to execute projects and measure results/ impact

+ Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention)

+ Experienced working with diverse populations and cultures

+ Able to exercise good judgment and maintain healthy boundaries with participants.

What else is required?

+ Valid California driver’s license with a good driving record and car insurance.

+ Current CPR/First Aid certificate desirable .

+ Background Check/drug testing required at time of hire

+ Current flu vaccine/flu shot

+ TB Test

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

+ 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.

+ PTO and Holiday pay.

+ Retirement benefits after 6 months of service.

+ Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary:   Up to $26-28/hr  based on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

https://www.horizonservices.org

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