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ESSENTIAL DUTIES AND RESPONSIBILITIES This position is responsible for conducting outreach in the community, train volunteers on emergency protocols and the needs of the homebound elderly, recruit, train, and match Friendly Visiting volunteers with isolated seniors on the basis of personality and common interests. In collaboration with the Case Management staff, engage and recruit Case Management clients who may benefit from the Friendly Visiting program with in-home visits and phone calls, maintain ongoing communication with Friendly Visiting volunteers and clients, ensure that all regulatory, compliance, and programmatic requirements are met. Keep accurate records of the total number of matches and visiting hours, submit monthly & quarterly reports to DFTA, Director of Case Management and Supervisor, evaluate the success of matches to meet contractual units, conduct home visits as appropriate to seniors of the Friendly Visiting Program, complete required information in computerized database adhering to DFTA timeframes, maintain written records of contact with clients and volunteers, including creating files, unit entries and computerized client data base, coordinate activities with friendly visitors volunteers, attend training as required including mandatory DFTA training and other duties as required by the Case Management Supervisor and/or Program Director.

COMPETENCIES

+ Detail oriented

+ Organized

+ Ability to successfully manage multiple relationships

EDUCATION EXPERIENCE

+ Bachelors Degree in social work or human services field with two years of experience in provision of social services.

+ Experience in providing services to the elderly population preferred.

+ Bilingual Spanish required.

Qualifications

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.