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**Facility:** Sharp Memorial Hospital

**City** San Diego

Department

Job Status

Per Diem

Shift

Variable

FTE

0

Shift Start Time

Shift End Time

Hours** **:

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$26.400 - $29.450 - $32.480

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.

What You Will Do

Provide assistance within the Hospital gift shops by performing retail store duties.

Preferred Qualifications

+ H.S. Diploma or Equivalent

+ 1 Year Retail experience.

+ Experience working with volunteers.

Essential Functions

+ Customer serviceResponds to customer inquiries regarding merchandise and store services, both in person and on the phone.Exhibit excellent public relations skills at all times in dealing with volunteers, customers, employees and physicians.Conduct is consistent with goals and expectations of the hospital administration and Auxiliary board.

+ Other dutiesProvides clerical assistance as necessary (data entry, accounts payable, post deposits, etc.).Exhibits a spirit of cooperation and teamwork.Takes initiative to get jobs done and problems solved without being asked.Utilizes time between workloads to assist volunteers and co-workers.

+ MerchandisingUnpack, check-in, price new merchandise, and stock shelves.Maintains appearance of counters and shelves. May arrange product displays when asked.Assists in conducting inventory of physical merchandise. Assist with monitoring inventory and purchasing as needed.

+ Cash handlingPerforms retail cashier duties for the shop; totals customer purchases and applicable tax and employee or volunteer discounts; handles both cash and credit transactions and makes change; bags merchandise.Count and tally daily receipts of money when on duty.

+ Volunteer supportDevelop and maintain good rapport with volunteer personnel. Help volunteers feel valued and appreciated.May assist with training volunteers.

Knowledge, Skills, and Abilities

+ Ability to initiate and use good judgment as required to forecast and respond to customer needs and ensure customer satisfaction.

+ Ability to be detail oriented.

+ Tact and diplomacy skills are required when dealing with customers and vendors and in the supervision of volunteers.

+ Flexibility and adaptability are desired, ability to work nights and weekends as needed.

+ Must be able to make a decision and work independently.

+ Some computer knowledge required.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class