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  • Assistant General Manager

    Compass Group, North America (New York, NY)



    Apply Now

    Flik Hospitality Group

     

    Salary: $90,000/yr

     

    Other Forms of Compensation: Bonus based on performance up to 5%

     

    What makes FLIK click

     

    What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

     

    We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

    Job Summary

    The Assistant General Manager (AGM) plays a vital leadership role in ensuring operational excellence across multiple departments, with a strong focus on reception services, hospitality, team coordination, payroll oversight, events management, budgeting, and staff engagement. This role supports the General Manager in driving guest and client satisfaction, team efficiency, and financial performance.

    Key Responsibilities:

    1.Guest Services & Hospitality Management

    •Supervise and oversee the hospitality team to ensure a warm, professional, and efficient guest experience.

    •Implement and monitor service standards and SOPs to ensure all client standards and expectations are met.

    •Manage scheduling, training, and front desk support to ensure coverage is fulfilled for each shift.

    •Ensure alignment with brand standards in service delivery, cleanliness, and comfort.

    •Assist GM with all recruitment opportunities such as job postings, resume review, interview scheduling, training and onboarding.

    2. Payroll & Administrative Oversight

    •Work closely with GM to oversee payroll processing and timekeeping systems.

    •Monitor staffing levels and labor costs to optimize efficiency and budget adherence.

    •Review and pay all invoices for pantry program, ensure all invoices are paid on time and send monthly invoices to client.

    3. Events Management

    •Lead planning and execution of external events (conferences, client functions, team events, etc.).

    •Coordinate with GM, vendors, stakeholders, and clients to ensure seamless event delivery.

    4. Budgeting & Financial Monitoring

    •Assist in developing departmental budgets and monitor ongoing expenses.

    •Generate monthly reports and forecasts to support financial planning in concur.

    •Identify cost-saving opportunities without compromising service quality.

    5. Team Development & Culture

    •Foster a positive and inclusive team culture through coaching, mentoring, and team-building initiatives.

    •Conduct regular staff meetings and trainings to ensure engagement and alignment.

    •Coordinate training initiatives through Compass OMS to provide hospitality team with the tools and skills they need to be successful.

    Key Qualifications:

    •Bachelor’s degree in hospitality management, Business Administration, or related field.

    •5+ years of experience in hospitality or operations management, including team supervision.

    •Strong knowledge of payroll systems and budget management: building forecasts, managing spending and creating expense reports.

    •Proven ability to manage multiple priorities with strong organizational and communication skills.

    •Experience in event coordination and vendor management.

    •Familiarity with hospitality or office management software: EMS reservation system; Concur.

    •Ability to lead with empathy and accountability in a fast-paced environment.

     

    Apply to Flik today!

     

    Flik is a member of Compass Group USA

     

    Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

     

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

     

    Applications are accepted on an ongoing basis.

     

    Flik maintains a drug-free workplace.

     

    Associates at Flik Hospitality are offered many fantastic benefits.

     

    + Medical

    + Dental

    + Vision

    + Life Insurance/ AD

    + Disability Insurance

    + Retirement Plan

    + Paid Time Off

    + Holiday Time Off (varies by site/state)

    + Associate Shopping Program

    + Health and Wellness Programs

    + Discount Marketplace

    + Identity Theft Protection

    + Pet Insurance

    + Commuter Benefits

    + Employee Assistance Program

    + Flexible Spending Accounts (FSAs)

    + Paid Parental Leave

    + Personal Leave

     

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information.

     

    Req ID: 1426627

     

    Flik Hospitality Group

    HILARIA KWAKUMEY

    [[req_classification]]

     


    Apply Now



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