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Working Title: MNJIS Assistant Director, IT Delivery and Support

Job Class: MNIT Division Manager 1

Agency: Minnesota IT Services

+ **Job ID** : 86079

+ **Location** : St. Paul

+ **Telework Eligible** : Yes - #LI-Hybrid/In the Office

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 05/22/2025

+ **Closing Date** : 06/11/2025

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : Department of Public Safety/Bureau of Criminal Apprehension

+ **Work Shift/Work Hours** : Day

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $55.53 - $79.61 / hourly; $115,946 - $166,225 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 220 - Manager/Unrep

+ **FLSA Status** : Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Bureau of Criminal Apprehension (BCA) within the Department of Public Safety (DPS). MNIT BCA provides comprehensive IT operations and support services, custom application development, and dedicated business-specific support functions for investigative and specialized law enforcement services. You will support an agency that partners with law enforcement, public safety, and criminal justice agencies to prevent and solve crimes.

As the Minnesota Justice Information Services (MNJIS) IT Delivery and Support Assistant Director, you will provide strategic leadership and management to our partners at the Minnesota Department of Public Safety (DPS) and at the Minnesota Bureau of Criminal Apprehension (BCA) in the MNJIS section. Technology staff within MNJIS are responsible for developing, maintaining, enhancing, and supporting more than 50 criminal justice systems and integrations to meet the ongoing and changing needs of local, state and federal criminal justice and non-criminal justice agencies and for public users of criminal justice information. You will also provide oversight to the software development, quality assurance and automation, analysis, infrastructure, network operations, desktop support, change management, and service management functions, as well as the IT managers and staff within these areas. Additionally, you will serve as a member of the MNJIS Governance Team, DPS and BCA leadership teams by providing oversight and decision-making for enterprise priorities and resources.

This position requires an employee to be onsite in St Paul, Minnesota 3 days per week, with the opportunity to work from a telework location on other days.

+ Only candidates residing in Minnesota and its bordering states are eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework-2025.pdf) .

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

Position requires a minimum of six (6) years of experience in IT leadership roles managing cross-functional technical teams in support of large, complex, mission-critical information technology systems AND four (4) years of IT managerial or supervisory experience. **(** **_Experience_** **_must_** **_include oversight of staff (e.g. selection, orientation, training, coaching, performance management, etc._**

Experience must include:

+ Proven leadership across broad span of IT cross-functional teams, systems, platforms (on-prem/cloud), with responsibility for ensuring production maintenance, support, and incident handling of mission-critical information systems.

+ Experience with diverse and complex, multi-tiered software systems and their underlying platforms (on-prem/cloud), that includes broad knowledge of the architecture of computing systems including hardware, software, networking, and information security concepts.

+ Demonstrated ability to develop and execute strategic IT plans aligned with business goals, with an emphasis on security best practices and compliance with relevant regulations and standards. Planning experience in managing IT budgets, vendor relationships, and service contracts.

+ Exceptional leadership, communication, and people management skills, with a track record of building and leading high-performing teams.

+ Strong knowledge of IT service management (ITSM) frameworks such as ITIL (including change and incident management), and hands-on experience with Agile and DevOps methodologies.

+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

+ Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

+ Bachelor's and/or Master’s degree in information Systems, Computer Science OR related field.

+ Knowledgeofcriminal justice enterprise (law enforcement, courts, corrections, probation, prosecution) sufficient to understand general criminal justice business needs.

+ AbilitytorepresentseniormanagementforMNJISITwithother state agencies, external partners and stakeholders, and vendors for services, products, relationships, relevant negotiations, and issues resolution.

+ Demonstratedexperiencewithextensivestrategicandtacticalproblem-solvinganddecision-makingabilitiescommensuratewith this senior leadership role.

+ Abilitytoanalyzemultiple enterpriseanddisparateissuestoprovide cost-effectiveandefficientsolutionsthatcoincide with the strategic direction and the portfolio and project management of statewide integration and MNJIS.

+ Abilitytoincorporatepriorities,risks,critical success factors, and outcome options so legitimate decision sand solutions are optimized.

+ Ability to manage a variety of ambiguous situations concurrently and respond or prioritize appropriately.

+ Generalknowledge ofstateprocurementlawsandprocedures,financialmanagementandbudgetplanning process used by agencies at the State of Minnesota.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Education Verification

+ CJIS Background Check

+ Drug screen

+ Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.