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Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Sr. Strategy & Project Manager - ePMO position exists to provide superior enterprise project leadership and play a critical role in strategy, definition, coordination, assessment, analysis, and delivery of the aspects of Focus on the Family’s enterprise initiatives. These enterprise efforts, with varied complexities ranging from small to complex large-scale projects, will require collaborative work with internal support teams, senior leadership, and external representatives to ensure that all project team members have a complete understanding of the customers’ project needs and requirements. This position must be aware of sponsor and owner expectations, overall direction of the project, requirements, scope, tasks, resources, timeline, etc. This position must be able to strategically manage situations that may unexpectedly evolve during the project or in the customer relationship. This position is responsible for strategy identification and management of large-scale, complex, and strategically important enterprise projects for Focus on the Family.

Essential Duties/Responsibilities:

+ Leads cross-functional project teams, ensuring that team members are aligned on project goals and timelines

+ Engages with business sponsors, stakeholders, and subject matter experts across the enterprise to create/identify strategy, as well as manage technical, operational, and process requirements gathering/scoping exercises to produce business requirements/scope of deliverables supporting project success

+ Leads workshops to produce strategic and/or tactical plans, requirement definition, and assisting clients in defining new services based on company business initiatives

+ Contributes to and partners with the Purchasing department in the development of a Request for Information (RFI) or Request for Proposal (RFP)

+ Develops enterprise project documentation necessary to successfully launch each project

+ Provides leadership and mentorship to junior project managers and other team members, helping to develop their skills and capabilities

+ Builds and maintains customer relationships, monitors customer perceptions of project deliverables, and provides customers with education and options when challenges arise during the project

+ Owns the process of tracking and communicating appropriately all issues, risks, and action items

+ Manages post-project activities including project assessment and documentation (e.g., lessons learned and customer satisfaction surveys)

+ Develops and maintains strong, effective relationships, identifies cross functional dependencies, continually gains, and documents institutional knowledge and interacts with a broad range of stakeholders

+ Identifies, tracks, manages, and reports progress against major project milestones and mitigates items impacting the successful delivery of project including impacts to timelines, budget, quality, etc.

+ Whether conducting strategy analysis or managing a project, views each project in the broader strategic context, operating as program/portfolio manager at times because their projects tend to be larger in effort and longer in duration and consisting of multiple sub projects

+ If conditions external to the project change and affect its value of viability, the Sr. Project Manager takes the lead in making necessary adjustments, up to and including project cancellation recommendation

+ Owns and maintains customer relationships, monitoring customer perceptions of the deliverables, and providing customers with education and options when challenges arise during the project

+ Helps business understand it’s needs, risks, assumptions and specifies requirements and risk response that will lead to the optimal solution and deliver intended results

+ Works closely with and supports enterprise project managers and requirements analyst on all projects that are large scale, complex, and/or strategically important to Focus

Working Environment/Physical Requirements:

+ Office environment

Job Qualifications/Requirements

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)

Personal Characteristics:

+ Maintains a high degree of integrity and ethical behavior in all business activities and decisions; lives with integrity derived from biblical values and demonstrates standards of conduct that meet or exceed company or legal requirements

+ Self-motivated; demonstrates the ability to get the job done

+ Diplomatic; articulate; decisive; approachable; flexible; concern for long-term effectiveness

+ Positive and encouraging attitude with ability to motivate/encourage peers

+ Team player; trustworthy; reliable

+ Confident; Coachable, able to redirect work priorities and assignments as requested

+ Creative thinker, effective problem-solver

+ Adaptable; able to adjust to changing priorities; Constituent and Stakeholder-service oriented

+ Embraces learning and continuous improvement, with an ability to quickly digest new information and gain expertise

+ Treats other with dignity, respect, and graciousness; maintains a cool and calm demeanor under pressure

+ Avoids groupthink: Courage to assertively present alternatives in a spirit of mutual respect; humility when their ideas aren’t accepted

+ Approaches processes and tools with an eye for adding value and eliminating waste (Lean thinking)

Knowledge/Experience:

+ Bachelor’s degree in Business Management, Project Management or equivalent experience/certifications

+ 7-10 years of experience performing as a product owner, business analyst, product manager, project manager or equivalent role

+ Experience working as a team member in a fast-paced, project orientated, and results-driven environment

+ Experience interacting with Business Analysts to complement the strategy/requirements phases, preferred

+ PMP Certified through PMI, preferred

+ Certified Scrum Master through Scrum Alliance, preferred

+ Formal training in scope creation and business requirements documentation

+ Is a highly knowledgeable subject matter expert on a variety of digital, marketing, planning, and operational topics

Skills, Abilities, and Special Talents/Gifts:

+ Exceptional analytical ability with logical thought processes

+ Ability to connect business strategy to requirements and project scope

+ Ability to simplify and codify complex and/or ambiguous ideas into concrete, digestible concepts, and requirements

+ Ability to translate between tech-speak and business-ease while connecting technical concepts with business value

+ Proactive; thinks ahead and actively strives to empower a team to anticipate upcoming efforts and challenges

+ Ability to quickly build solid working relationships with people of varying personality types and among different functional areas

+ Strong leadership and facilitation skills, with an ability to communicate with groups of different sizes

+ Proven ability to communicate clearly, concisely, and persuasively – verbally and written

+ Ability to communicate with tact and sensitivity at all organizational levels

+ Ability to present options to stakeholders and facilitate effective decision making in a group setting

+ Ability to remain objective/stick to the issues and clearly articulate reasoning in charged political settings

+ Demonstrates active listening skills

+ Ability to manage multiple projects at various stages

+ Ability to influence and gain support from people over whom they have no direct control

+ Ability to resolve conflicts, disagreements, and misunderstandings

+ Strong business acumen, with sound judgement and decision-making ability

+ Demonstrates advanced organizational and time-management skills with strong attention to detail

+ Ability to work with little supervision

+ Ability to multi-task

Salary Range: $89,440 to $102,960

Application Materials Required: Cover Letter, Resume/CV

* Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

+ Norton LifeLock ID Theft Coverage

+ Legal Shield/ID Shield Coverage

+ AFLAC

+ 403B Retirement Plan

+ Vacation Time & Vacation Payout

+ Sick Time

+ Holidays

+ Service Awards

+ Community Service Days

+ Bookstore Discount

+ Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

+ Medical Plan

+ Dental Plan

+ Vision Plan

+ Life Insurance

+ Disability Insurance

+ Flexible Spending Accounts

+ EAP (Employee Assistance Program)

+ Tuition Reimbursement

+ Warehouse Membership Reimbursement

Note : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits, except for:

+ Sick Time

+ Bookstore Discount

+ Fitness Center

Tentative Search Timeline:

+ Priority will be given to applications submitted by June 20, 2025. However, this posting will remain open until filled.

+ The potential employee start date is June 23, 2025.

Posting date: May 20, 2025

Unposting date: ongoing until filled

Posting contact email: [email protected]

Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Job Details

Pay Type Salary