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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a highly skilled and motivated professional to support and manage employee-facing enterprise collaboration tools. This role entails configuring and maintaining diverse platforms and providing advanced technical support for enterprise solutions. The successful candidate will demonstrate administrative expertise in Microsoft 365, SharePoint, and related tools, while maintaining a comprehensive documentation library that ensures system and data integrity.

Key Responsibilities

+ Supports the configuration, and maintenance of employee facing enterprise collaboration tools such as Microsoft 365 (SharePoint, OneDrive, Viva Engage, Power Platform) and HCL Leap.

+ Manage Microsoft Power Platform services, including Power Apps, Power Automate, On-prem Data Gateway, Application lifecycle Management and DLP Policies.

+ Provide Level 2 & 3 technical support for incident resolution, problem diagnosis and change management of these applications

+ Works with internal users, infrastructure teams and vendors to resolve issues with hardware and/or software.

+ Analyzes, monitors, and fine-tunes these systems to achieve optimum performance levels.

+ Maintain a thorough knowledge base and documentation library.

+ Participate in a team On-Call rotation to maintain service continuity.

Basic Qualifications

+ Bachelor's degree in Computer Science or related field, or equivalent work experience

+ Six or more years of experience in Microsoft 365/SharePoint Administration

Preferred Skills/Experience

+ In-depth knowledge of large enterprise Microsoft 365 Tenant Administration

+ Extensive knowledge of SharePoint, Power Apps & Automate administration

+ Working knowledge of PowerShell for M365 administration.

+ Working knowledge of ServiceNow, Incident, Change and Problem management

+ Working knowledge of ServiceNow Reporting

+ Working knowledge of ShareGate’s Migration Tool or similar tools

+ Strong problem-solving skills with accuracy and attention to detail

+ Ability to collaborate effectively with team members, management, and customers in a professional manner.

+ Excellent verbal and written communication skills.

+ Knowledge of WebSphere is beneficial

+ Knowledge of Red Hat/Linux OS is beneficial

+ Knowledge of SQL query is beneficial

This is an exciting opportunity for a technical professional seeking to make a significant impact in supporting and enhancing large enterprise collaboration tools in a dynamic and challenging environment.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.