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_A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver the

highest end combined culinary and cultural experience to our customers who are

passionate in sharing wine, music, and culinary arts. We are a unique facility,

combining a fully functioning winery with intimate concerts, food & wine

classes, private events in a variety of configurations, and fine dining. We

have created a compelling mix for our sophisticated clientele of foodies, and

active cultural patrons—bringing the wine country experience to the middle of a

large city.

Position Summary

We are seeking a

polished, hospitality-driven Maître D’ to be the face of our

guest experience. As the first point of contact, you will set the tone for

service by warmly welcoming guests, managing reservations and walk-ins, and

ensuring a seamless flow of dining room operations. You are a natural host,

brand ambassador, and service leader who thrives in a fast-paced, high-profile

environment.

Overview of Responsibilities

• Greet every guest with professionalism, warmth, and enthusiasm

• Manage nightly seating chart and dining room flow to optimize table

turns and guest experience

• Oversee reservation platforms (RESY) and phone/email inquiries

• Maintain a detailed knowledge of VIP guests, frequent diners, and

special occasions

• Communicate guest preferences, allergies, or notes to FOH/BOH teams

effectively

• Handle waitlists, quote accurate wait times, and communicate status

updates clearly

• Lead front desk team (hosts/hostesses), ensuring high standards of

appearance and demeanor

• Support coat check, special events, and private dining coordination as

needed

• Resolve guest complaints or concerns diplomatically and promptly,

escalating as needed

• Monitor dining room atmosphere—lighting, music, guest satisfaction—and adjust

accordingly

Minimum Qualifications

• 2+ years of experience as a Maître D’ or Lead Host in a

high-volume NYC restaurant or hospitality venue

• Impeccable grooming, communication skills, and guest-focused mindset

• Deep understanding of hospitality etiquette, pacing, and reservation

dynamics

• Familiarity with POS systems and reservation software (Resy /

Toast)

• Calm and composed under pressure, excellent multitasking skills

• Flexible availability including nights, weekends, and holidays

• Knowledge of fine dining, wine, and culinary trends is a plus

About Us

Wine, food, and

live entertainment collide at City Winery to create a dynamic and incredibly

unique workplace. Since 2008, City Winery has been turning heads across the

nation with amazing live performances, delectable cuisine, and award winning,

locally produced wines. But there's more to us than that we're a haven for community and creativity, a

place where the philosophy of hospitality is more than just a buzzword, but a

way of life. City Winery, founded by music industry veteran & visionary Michael

Dorf, has established itself as a one-of-a-kind brand providing unforgettable

experiences for guests. From world class music venues to sustainably produced

wines with ratings of 90+ points, City Winery offers a range of topnotch events

& experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.