• FLEX Senior Manager - ARA Acceptance

    Marriott (Bethesda, MD)


    Additional Information

    **Job Number** 25085488

    **Job Category** Rooms & Guest Services Operations

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

    **Schedule** Full Time

    **Located Remotely?** Y

    **Position Type** Management

     

    This is a temporary position.

     

    The FLEX Senior Manager, Auto Room Assignment Acceptance Testing will provide operational input and PMS subject matter expertise to support business requirement testing for Auto Room Assignment (ARA) in the Agilysys STAY and Opera Cloud PMS products. This position also plays an active role in supporting defect management and the future PMS strategy, including providing input into design, testing, training, deployment, and support.

    CANDIDATE PROFILE

    Education and Experience

    _Required_

    + 4-year bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field; OR a combination of education and experience from which comparable knowledge can be gained.

    + 5+ years of hotel systems experience or other relevant experiences using LightSpeed PMS, FOSSE, FSPMS, and/or Opera

    + Experience working with international teams and supporting global systems and operational processes

    _Preferred_

    + FOSSE, LSPMS, FSPMS & Opera V5.6 property management experience

    + Hospitality leadership experience

    + Experience with other Marriott Property Management Systems, including LightSpeed, FSPMS, and Opera

    CORE WORK ACTIVITIES

    + Write acceptance test scenarios and scripts based on IDD.

    + Conduct comprehensive testing, including business flow testing, to validate system functionality and identify gaps.

    + Document testing results and provide pass/fail outcomes for user testing.

    + Validate business processes and training from the user’s perspective.

    + Update Jira bugs, monitor defect solutions, and attend Defect Triage Calls.

    + Retest and validate solutions from the PMS Vendor.

    + Execute acceptance test scenarios in Zephyr Tests, update Jira stories, and log defects.

    + Communicate issues to the test lead that may impact schedule, budget, or quality.

    + Analyze and document current and future business processes, identifying improvements.

    + Collaborate with experts and stakeholders to implement and test requirements.

    + Document user stories and acceptance criteria in an agile environment.

    + Develop and maintain functional, integration, and testing requirements, ensuring adherence to change control processes.

    + Create and govern test plans for User Functionality testing.

    + Support the development team by clarifying requirements and addressing design issues.

    + Identify creative solutions to business requirements and provide recommendations.

     

    The pay range for this position is $47.35 to $56.83 per hour.

     

    **Washington Applicants Only:** Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

     

    FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

     

    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

     

    The application deadline for this position is 14 days after the date of this posting, May 22, 2025.

     

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

     

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.