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Additional Information

**Job Number** 25085484

**Job Category** Administrative

**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management

This is a temporary position.

Serves as one of the initial points of contact for HQ campus related functions, HQ Tours, Guest and Associate inquiries, and other functions as needed

• Serves as a point of contact for all associate workplace inquiries and assistance, including routing to appropriate Workplace Services/Facilities teams

• Supports and assists with coordination of service requests for the Workplace Janitorial, Operations and Corporate Security Teams

• Interacts professionally with all clients, guests, and Workplace Services team daily

• Works collaboratively with other Workplace Services specialists to complete daily tasks and event planning as needed

• Provides support to Workplace Management leadership on tasks/projects as needed

• Anticipate associates service needs, including asking questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

• Address associate service needs in a professional, positive, and timely manner.

• Assist other employees to ensure proper coverage and prompt associate service

• Coordinate tasks and work with other departments to ensure that the department runs efficiently.

• Adheres to all standards, policies, and procedures

• Strives to improve service performance and actively promotes the Workplace Services team

• Perform other reasonable job duties as requested by Managers

CANDIDATE PROFILE:

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree from an accredited university, or High school diploma or GED

• Minimum 1 year experience in the event management, food and beverage, or related professional area

• Is proficient using Microsoft Excel, Word, Access, PowerPoint and Outlook computer programs

PREFERRED SKILLS

• Customer service-oriented disposition and skillset

• Ability to interact with executive level leadership, VIP guests, and associates at all organizational levels

• Communicates clearly and effectively and provides progress and status updates on open inquiries/requests

• Problem-solving mentality

• Ability to prioritize and involve leadership on high priority items as needed

• Ability to multi-task and handle multiple requests at once

• Represents the Marriott culture and Core Values

The pay range for this position is $24.23 to $40.96 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.