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How you'll help us Keep Climbing (overview & key responsibilities)

The Sr. Systems Engineer will be part of a team responsible for the design, testing, evaluation, implementation, and support of various large and complex platforms (hardware, operating systems, software, and systems tools). Lead in providing consultation and direct technical support in life cycle planning, problem management, integration, and systems programming. Implement releases, upgrades, and/or changes into the environment. Oversees and sets platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning. Duties may include leading highly complex capacity planning, workload modeling, system maintenance/administration, and diagnostics.

YOUR RESPONSIBILITIES IN THIS ROLE

+ Understand technical/business requirements gathered from the business units.

+ Coordinate and leading the Analysis, design, and documentation of platforms/systems to meet enterprise requirements.

+ Install, customize, maintain, test, and troubleshoot operating systems and other systems software.

+ Configure, install, maintain, test, and troubleshoot hardware systems.

+ Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.

+ Research, evaluate, and recommend emerging technologies for enterprise use to consistently drive down total cost of ownership.

+ Provide technical support, as needed, to the enterprise.

+ Perform technical reviews comparing enterprise standard platform components with that of their leading industry competitors.

+ Consult with other business units (e.g. application groups, DBAs, middleware, etc.) to configure platforms for product installation.

+ Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models.

+ Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures.

+ Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved.

+ Provide on-site, and on-call 7x24x365 support, as needed.

+ Coordinate activities with internal/external technology owners/service providers.

+ Plan and implement life cycle management of software and hardware.

+ Keep abreast of industry and technology trends.

*May perform other duties as assigned.

What you need to succeed (minimum qualifications)

+ Bachelor’s degree in an IT field, in addition to two years applicable experience in the design/administration/support of one or more platforms; or 6 years of experience in Windows Server design and implementation of large enterprise environments

+ VMware Hyperconverged Infrastructure and Cloud Management experience required

+ Microsoft Cluster experience preferred

+ AWS Certified Professional preferred

+ Fluency with one or more scripting/coding languages such as PowerShell, Python

+ Understanding of the shared responsibility model in AWS

+ Proven record of accomplishments in major enterprise level projects

+ Experience in design of complex distributed systems environments

+ Demonstrated ability to think strategically about business, product, and technical challenges

+ Ability to clearly communicate and present to various levels of the organization

+ Strong organizational and analytical skills with attention to detail

+ Independent and self-motivated and very thorough worker

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ Possesses a high school diploma, GED, or high school equivalency.

+ Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Candidate needs to have excellent communication skills (both written and verbal), demonstrated teamwork skills, be innovative, creative and have strong problem-solving abilities.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

+ Competitive salary, industry-leading profit sharing program, and performance incentives

+ 401(k) with generous company contributions up to 9%

+ Paid time off including vacation, holidays, paid personal time, maternity and parental leave

+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

+ Domestic and International space-available flight privileges for employees and eligible family members

+ Career development programs to achieve your long-term career goals

+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

+ Recognition rewards and awards through the platform Unstoppable Together

+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here