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Job Description

This large global hotel chain is seeking to add a Business Analyst with Agile/Scrum experience that can also support in managing projects across cross-functional portfolio within our Marketing and Technology team. The Business Analyst position will embed with the MarTech portfolio product teams and support them in facilitating daily meetings, Agile rituals, managing backlog activities, documentation of processes and product training materials. This position will split time providing business and requirement analysis as well as tracking delivery of work across the portfolio in support of our Marketing Technology work. The Business Analyst will have two major components: 1) Establishing requirements and business process documentation 2) participating with project leadership to influence process, culture and system transformation and delivery.

RESPONSIBILITIES:

Perform and participate in the analysis, configuration, process improvement, development, and implementation of eCommerce, AI, Personalization and/or Marketing systems for desktop and mobile applications.

Ensure that dependencies for projects and other product work are appropriately tracked and coordinated across product teams within the portfolio

Work with respective Product Managers to capture business requirements, create business cases, and create functional specifications documentation to aid in the facilitation of product delivery and onboarding

Conduct analysis of system specifications, functional specifications, and configuration.

Help Develop appropriate product and technical documentation

Aid in the creation of documentation of processes and training materials

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

3+ years combined technical and functional business experience.

2+ years of recent BA work with web/software development experience in an Agile/Scrum environment.

Project Management, tracking projects within a portfolio for pod dependencies (CSM, Email, OmniChannel)

Write product documentation

Familiarity with Jira and Confluence.

Excellent written, verbal communication and interpersonal skills, including the ability to effectively interact with software developers and system administrators.

Must promote a high level of collaboration and teamwork with the project team and other digital teams within an Agile/Scrum environment.

Strong analytical and problem-solving skills

Experience in business analysis on large complex projects or varying project types.

Demonstrate knowledge of Agile Methodologies including the writing of User Stories, involvement in SCRUM/KANBAN/LEAN, and project planning at a sprint and iteration level.

Ability to translate complex concepts between business customers and technical project team.

Experience in eliciting, documenting and managing requirements over the Life Cycle.

Team members are expected to contribute with minimal supervision and be self-motivated. - Someone who has worked within MarTech (Marketing Technology)

- Someone who has worked with Product Managers extensively

Experience using common project management tools

Experience with standard Scrum/Agile processes and rituals

Experience organizing and coordinating cross-functional team work.

Experience with technical documentation

Local to Chicago

- CDP knowledge null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].