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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Join us on the Splunk TechOps team, working on our vision to make machine data accessible, usable, and valuable to everyone! You will configure and maintain our customer-facing SaaS product, Splunk Cloud. Come join a team that is striving for operational awesomeness and trying to automate the world. We have a large AWS presence, and you should have experience with AWS architecting, deployments, and networking. This is an incredible opportunity to use your existing cloud experience and drive the growth of the Splunk Cloud.

Meet the Products and Technology Team

Want to build security and observability products people love AND work with people as smart (and humble) as you are? Our products and technology team delivers digital resilience at enterprise scale with a self-service Splunk portfolio that offers unified security analytics, full stack observability and real-time visibility of streaming data. Learn more about the team, meet our leaders, and hear from Splunk technologists and engineers at splunk.com/careers/products-and-technology .

Responsibilities:

Splunk's Cloud group is looking for skilled engineers to support and build our large scale Cloud offering. You will be working with a fun, diverse, geographically distributed team to deliver an excellent product and an extraordinary experience to our customers.

+ You are passionate about building and running distributed systems at scale in production. You understand the challenges and trade-offs to be made when building and deploying systems to production.

+ You constantly consider "How can I automate this process?"

+ Knowledge of best practices related to security, performance, and disaster recovery.

+ Skilled in identifying performance bottlenecks, spotting anomalous system behavior, and determining the root cause of incidents.

+ Experience monitoring cloud environments using tools like Splunk, VictorOps and SignalFx

+ You care about good documentation and appreciate how it allows a distributed team to function.

+ Ability to tackle complex problems, resolve operational issues, and interact with vendors to find solutions.

+ Comfortable working with critical, customer-facing issues and able to prioritize quickly when escalations happen.

Requirements:

+ Extensive experience as a Linux system administrator supporting enterprise computing platforms and systems.

+ Expertise in public cloud (AWS, GCP, Azure) and container orchestration tools (Kubernetes, Docker).

+ Knowledge and understanding of OpenTelemetry.

+ Deep understanding of logging, monitoring, tracing, and alerting practices in large-scale distributed systems.

+ Proficiency with programming languages like Python along with shell scripting to automate tasks

+ Experience supporting customer facing SaaS infrastructure or similar cloud related services.

+ Experience in administering or architecting distributed Splunk and Observability environments.

+ Experience in setting up SLOs & SLIs.

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $174,800.00 - 240,350.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $157,320.00 - 216,315.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $139,840.00 - 192,280.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. **In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.**

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components.

For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.