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Description

Amazon Web Services (AWS) provides companies of all sizes across all industries with an infrastructure web services platform in the cloud (“cloud computing”). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. One of the key focus industries for AWS is Media & Entertainment and we are looking for industry experts to help us proactively build AWS platform features, ISV strategies and field solutions for some of the most challenges workloads in this industry.

We are seeking a leader of Technology/Solutions Architecture, who will be responsible for the business, digital, and IT transformation strategy for our largest M&E Vertical segment and customers pursuing large cloud adoption initiatives and cloud migrations of their core media workloads. They will partner with the customer’s senior technical and strategic leadership including, but not limited to, the CIO, CFO, CMO, COO, CISO/CTO, and other Engineering stakeholders, to jointly develop transformation strategies that help customers accelerate growth and achieve their business outcomes.

This leader with be a strategic technologist that oversees the technical field organization of the M&E vertical, you are a proven expert and thought-leader yourself in complex media-IT transformations across all facets of Media & Entertainment industry core workflows modernization.

The right candidate must possess excellent communication skills, effective developing relationships with C-level executives, and a proven track record of building engineering/technology architecture teams that deliver business outcomes at scale. You have a strong experience in creating the tech bar in your organization and an aptitude to judge the tech caliber of the people you hire and develop in your organization. You are an inspirational leader yourself and raise the bar on Amazonian LPs

AWS Cross-functional collaboration will include service teams and business development teams, Solution Architecture (SAs), Support, Marketing, ISV BDMs, Professional Services, Industry Solutions, Compliance, Legal, Sales Enablement, Finance, Marketplace, and Sales Operations. Your efforts will lead to an increase in AWS led solutions and business outcome content that will increase AWS customer satisfaction and accelerate the innovation agenda of our customers. There will also be an impactful role in building and developing the AWS field community for the M&E industry by being an inspirational leader and charter the technology solutions industry strategy and messaging for AWS.

Open to traveling up to 30% domestic and international.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities

• Build and lead a world class technology organization that raises the bar across AWS

• Technical Strategy (account contributor to larger team strategy); Create technical vision for the account (1 yr, 3 yr), which is aligned with customer’s business strategy vision.

• Based on technical strategy, facilitate/guide priorities of technical (and technical-like) resources, with SA leader: ProServ, support, SDM, etc. Align priorities and work effort, make sure technical direction and prioritization is completely aligned, goals aligned, coordinate with other accounts

• With SA leader, leads account Sales Management through the development of a business architecture plan for the account. Evaluate and present information that will facilitate effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendations.

• Account interface to service lines and service line executives; Building and curating customer to service-line relationships Technical and service escalation oversight - single point to check / prioritize all service line related technical escalations.

• Manage customer expectations for service features and new services; Product Feature Request prioritization directly with service line executives, prioritize with other CAs across all strategic accounts

• Serve as the AWS executive technical sponsor for strategic customer initiatives

• Lead proposal development for outcome-based business-IT solution recommendations for AWS adoption in collaboration with sales, solution architecture, and business development

• Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement Technology partner to Global Sales Leaders

• Partner with Specific GSIs and other SIs specific to assigned account and manage the technical alignment relationship(s)

• Identify patterns across Global Accounts to help AWS publish white papers, customer technical case studies, blog posts, pre-sales first call decks, and other content are important to drive this scale, standardization, and repeatability

• At any point in time, be driving disruptive (for the customer) technology projects aligned with customer’s business strategy.

• Take ownership of and lead executive briefings (at the EBC in Seattle or on-site briefings).

• Build mechanisms for sharing learnings across other strategic accounts.

Basic Qualifications

- 5+ years of management of technical, enterprise customer facing resources or equivalent experience

- 5+ years of infrastructure architecture, database architecture and networking experience

- Bachelor's degree

- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

Preferred Qualifications

- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.